Sales Support Coordinator
: Job Details :

Overview:

With over 150 years of experience, and headquartered in Southern CA,?CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.?CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay range: $20.43 - $34.85/hr
• Medical, Dental, Vision and Prescription coverage
• Paid vacation and holidays
• 401(K) match
• Life insurance, AD&D and long-term disability
• Tuition reimbursement
• Opportunities available nationwide
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
• Pet Insurance
• Legal Plan, and ID Theft Protection

Responsibilities:

JOB SUMMARY:

The Program Coordinator provides coordination support for Program Managers with regards to business execution. This is a dynamic position that includes: Coordinating subcontractors for service and installation jobs and provides an interface for any general administrative support. Performs all duties in accordance with all company guidelines and applicable federal, state and local regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Service Coordination

• Coordinates service dispatch with subcontractors

• Customer communication on service call progress, quoting and reporting

• Works with subcontractors completing calls, quoting and invoicing

• Coordinates with internal resources for call setup and completion, quoting, billing, etc.

• Schedules planned service with subcontractors

• Schedules and executes service related roll outs with multiple locations

• Subcontractor Maintenance

• Provide support to service branches who need to utilize subcontractors when necessary

• Review current subcontractor list, request updates for expired documents

• New subcontractor setup

• Research and find potential subcontractors

• Communicate with potential subcontractor and send new vendor packet

Installation and Project Support

• Coordinate with sales and estimating to verify subcontractor availability and worthiness to bid projects

• Research and find potential subcontractors

• Project Administration

• Organize and maintain electronic project folders per job

• Create project schedules

• Create and maintain contract documents for subcontractors

• Issue POs for subcontracts

• Obtain submittals from vendors and submit in customer portal

• Receive and process for approval change order requests from subcontractors

• Receive and submit close out documents from subcontractors

Qualifications:

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:

• Excellent customer service skills with both internal and external customers and subcontractors.
• Ability to communicate effectively, both verbal and in writing
• Proficiency with Microsoft office automation products such as Word, Excel
• Highly organized and detail-oriented
• Ability to work independently and in a team-oriented environment
• Proficient typing skills to properly document dictation to update systems

EDUCATION, EXPERIENCE AND/OR LICENSES:

• High school diploma with 4-6 years of work experience

Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

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Coolsys is an EEO/AA Employer. ?All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. ?

Pre-employment background screening (criminal and MVR for driving positions) and drug testing are?required?for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.