Sales Support Representative
: Job Details :

This job was posted by : For more information, please see: Position SummaryThe Sales Support Representative provides support to the Sales function and maintains communication with existing customers acting as the key liaison providing service, support, and assisting with general inquiries. This position plays a key role in problem solving and elevating the customer experience.Essential Duties & ResponsibilitiesPoint of contact for assigned Sales Reps and Region ManagersPrimary sales contact for Alternate Site customer baseAssist in the sales cycle from initial inquiry to close of businessMaintain and enhance relationship with existing customer base in collaboration with Sales teamPoint of contact for inbound inquiries, providing prospect with product information, marketing materials and samplesWork directly with authorized Distributor\'s Inside Sales Departments to provide product solutions and price quotesGenerate new sales opportunities from phone & email inquiriesProvide technical support and maintain a strong level of product & competitor knowledgeDirect communication with distributor, distributor reps and end users for maximum sales efficiencyManage ICU Website inquires related to sales opportunitiesAssist Sales Reps with territory management (provide sales reports, research discrepancies, etc.)Coordinate the gathering and dissemination of sales forecast/pipeline data, wins/losses for IKAP databaseGenerate and submit sales documentation for Sales Reps (Quotes, Relationship Forms, GPO lookup)Weekly reporting for high priority or high visibility itemsManage vendor credentialing process with various credentialing companies.Support & perform special projects for corporate accounts IDN\'sAct as liaison for internal & external sales communicationWork on special projects as assignedKnowledge & SkillsExcellent verbal and written communication skillsExcellent organizational and interpersonal skillsAbility to multitask and work in a fast-paced environmentHigh level of attention to detailProficient in Excel, Word and OutlookMinimum Qualifications, Education & ExperienceMust be at least 18 years of ageHigh School diploma required; college degree preferred2 or more years\' experience in sales; preferably in medical device industryWork EnvironmentThis is largely a sedentary role.This job operates in a professional office environment and routinely uses standard office equipment.Typically requires travel less than 5% of the timeThis role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York.