Addison Group
Location: Columbia,MO, USA
Date: 2024-09-27T09:36:20Z
Job Description:
Sales Support Specialist
Role Summary:
- Provide customer support by assisting with application processes, gathering necessary information, and completing forms.
- Handle inbound/outbound calls and emails, communicating with internal departments to resolve issues.
Key Responsibilities:
- Enter applicant data into CRM, ensuring completeness and accuracy.
- Notify applicants of missing information.
- Communicate plan details clearly over the phone.
- Collaborate with team members and maintain professionalism.
- Utilize various software programs, including Salesforce, Outlook, and WebEx.
Qualifications:
- High School Diploma or equivalent.
- 1 year of call center experience preferred.
- Strong communication, organizational, and customer service skills.