We are looking for a sales support specialist to be responsible for supporting sales staff by providing administrative, clerical, and customer support.
Responsibilities
- Aid sales reps with finding the right product and accessories for customers
- Provide sales reps with the cost of goods, freight charges and availability of goods
- Negotiate best prices and freight from vendor, distributor and manufacturer on every deal
- Confirm margins, the selling of appropriate products and accessories, form of payment, ship to information, requested delivery date(s), etc... on every order
- Process orders by purchasing product from vendors, arranging shipment to end user, and invoicing the end user
- Communicate with clients about order status, tracking information, availability and payment
- Work closely with other departments such as accounting to ensure all purchase orders are inputted for payment processing
Requirements
- A bachelor's degree or vocational qualification in office, computing or administrative skills
- 2+ years of experience in sales or sales support
- High proficiency in Salesforce
- Excellent written and verbal skills
- Bilingual a must – English and Spanish