Location: Carlisle,PA, USA
The Salesforce CRM Developer position will work closely with the CRM team and other departments to support business requirements, provide customized solutions using Salesforce and support the existing CRM features. This position will troubleshoot any bugs and review and implement design changes and fixes. This position will design, deploy and test solutions in Salesforce CRM to meet business requirements. The ideal candidate will require strong communication skills and a deep understanding of Salesforce development. This position requires to stay current with Salesforce updates, best practices and industry trends with a desire to continuously learn and grow.Duties and Responsibilities:The Developer will focus on building and managing Salesforce CRM applicationsImplement industry best practices in using Salesforce Sales and/or Service cloudPerform CRM administration, configuration, maintenance and supportDevelop custom object, forms, views, reports and dashboards, flows, and custom functionality based on business needsManage Salesforce roles, sharing rules, permission sets, workflows and changesetsSupport and train business users to use Salesforce solutions by documenting and designing training programsBuild declarative solutions using lightning flowParticipate in requirement gathering, working in different phases of development from testing to maintenanceManage Salesforce roles, sharing rules, permission sets and workflowsTroubleshoot issues including debugging the flows, apex code and root-cause analysisAbility to propose, implement and maintain development platform with the ever-changing Salesforce landscapeDevelop and maintain community portals working on the branding, layouts and page functionalitiesWork on support tickets and ensure to meet SLAs• Enter project tasks, timelines and update them on daily basis in JIRA or other project management softwareMust have 5 years of strong technical skills on Salesforce Sales and/or Service Cloud, Marketing CloudDemonstrate experience in Customer Relationship Management (CRM)Hands on experience in Salesforce Lightning web components, Apex classes, Flows, SOQL and Visual ForceDemonstrative knowledge of Salesforce Communities/experience cloudAbility to work with cross functional teams and knowledge of agile project methodologiesKnowledge of Integration Tools and APIsExcellent communication skills to interact with business users dailySalesforce certification is a plusExperience working with relational databases and web applications is a plusEqual Opportunity Employer Minorities/Women/Protected Veterans/Disabled