Location: Bridgewater,NJ, USA
Company Description Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion. Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career. Recognitions Consistently Ranked Science 's Top Employer Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That's why we've been named the No. 1 company to work for in the biopharma industry in Science 's Top Employers survey for four years in a row.A Certified Great Place to Work® We believe our company is truly special, and our employees agree. In July 2024, we became Great Place to Work-certified in the U.S. for the fourth year in a row. We are also honored to have been listed on the Best Workplaces in Biopharma™, Best Workplaces in New York™, PEOPLE® Companies That Care, Best Workplaces for Women™, Best Workplaces for Millennials™, and Best Medium Workplaces™ lists. Overview The Salesforce Health Cloud Solution Architect. , you will be the lead in our efforts to develop and enhance our Health Cloud capabilities. This customer-facing role requires a blend of technical expertise and business acumen, ensuring that our solutions not only meet but exceed the expectations of our stakeholders. You will collaborate closely with various business and technical teams to gather requirements and ensure Salesforce solutions meet organizational needs. Responsibilities We are a leading company in the biotech industry, committed to enhancing patient care through innovative technology solutions. Our dedication to excellence is reflected in our state-of-the-art Salesforce Health Cloud platform, which is at the forefront of our customer engagement strategy.As a Manager of Patient Service Technology, you will be the lead in our efforts to develop and enhance our Health Cloud capabilities. This customer-facing role requires a blend of technical expertise and business acumen, ensuring that our solutions not only meet but exceed the expectations of our stakeholders. You will collaborate closely with various business and technical teams to gather requirements and ensure Salesforce solutions meet organizational needs.Key Responsibilities: * Design, develop, and implement customized solutions within Salesforce Health Cloud including custom objects, fields, Lightning components, and Apex triggers. * Work closely with business and technical teams (IT, Patient Services, Compliance, Data Governance, Cybersecurity, Marketing) to gather and analyze requirements for Salesforce Health Cloud. * Create and maintain integrations with other applications and systems using web services and APIs. * Ensure Salesforce solutions are aligned with organizational goals and Patient Services team. * Provide support for call center telephony and technology. * Communicate effectively with business stakeholders, translating technical details into business value. * Prioritize tasks and manage minor and major enhancements to the Health Cloud platform. * Maintain up-to-date knowledge of Salesforce Health Cloud features and best practices. * Manage technical projects, ensuring adherence to timelines and requirements. * Monitor system performance and quickly resolve any issues that arise. * Adhere to pharmaceutical industry best practices, including the privacy of Protected Health Information (PHI).Qualifications: * Bachelor's degree in Computer Science, Information Systems, or related field. * Salesforce Certified Platform Developer II certification is required. * Knowledge of Salesforce architecture and APIs. Proficiency in Apex, Visualforce, and other Salesforce development technologies. Experience integrating Salesforce with other applications using web technologies such as HTML, CSS. * Minimum of 5 years' experience in Salesforce platform development, with a focus on Health Cloud. * Proven track record of customer-facing roles and suppTo view the full job description, click here>