Job Description: MUST HAVE STRONG PRE-SALES EXPERIENCE s a Solution Architect, you will own the integrity and strength of the solutions recommended. You'll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform but just as importantly, top-notch people skills to get your ideas and solutions across to stakeholders and gain integrity to get your visions built into successful solutions. This is a varied delivery leadership role, with the following responsibilities:
- Conduct research into clients' use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
- Review solutions and recommending improvements,
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
- Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,
- ct as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
- Provide guidance on user story writing style,
- Ensure success and acceptance criteria are defined for each story,
- Describe and illustrate designs with appropriate justifications,
- Ensure documentation of the steps for testing,
- Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
- Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
- Collaborative project and workstream planning.
Required Qualifications and Background
- t least 5 years' experience in a leading role in delivering Salesforce projects,
- Excellent communication skills, written, verbal, and interactive when online,
- Minimum Salesforce certified:
- dministrator
- Sales Cloud Consultant
- Service Cloud Consultant
- Platform App Builder
- Knowledge, Skills, and Abilities
- pro-active personality, with a can-do attitude,
- Excellent relationship-building skills,
- Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,
- vailable and responsive to question, clarifications and instructions
- bility to tailor communication to multiple audiences at all levels
- self-starter, experienced in leading projects or delivery work streams
- Outstanding written communication skills
- bility to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
- strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
- Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals
- Bachelor's / Postgraduate degree or professional qualification in Business, Computer Science, Marketing, Finance or a similar field of study,
- Salesforce Designer certifications,
- Salesforce Architecture certifications,
- ctive in the Salesforce community.
Key Skills:
- Data modeling
- Data migration
- Data sharing
- Multi-component solutions
- Salesforce configuration (and the consultants working on the configuration)
- Connected apps
- Declarative automation
- User experience (UX)
- Handoff to other systems
- Environment management
- Deployments
- Leading a team of consultants and/or administrators