SAP Business Network Strategy Director (NSD)At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Location: Washington D.C.Travel: 40%The SAP Business Network Strategy Director role is focused on increasing Network revenue and ensuring Network adoption for buyers and suppliers through strategic regional portfolio management.The SAP Business Network Strategy Director develops strategic plans to promote customer engagement and network growth. To be successful, the role requires a senior professional with proven leadership, a deep understanding of SAP solutions, and a focus on driving business outcomes. The NSD will collaborate with the regional VP of their assigned market unit to align on priorities and customer success. The role, by design, is cross-functional and will align with leadership across CSS and Sales.Task Functions & Responsibilities
- Responsible for regional customer portfolio management with accountability to revenue growth targets. Directs market unit strategy in collaboration with the Accelerated Adoption Executives (AAE).
- Development and management of forecasting, account penetration plans, and customer engagement plans that will deliver business outcomes.
- Conducts customer business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near-term results and continue to improve the processes related to our network value proposition.
- Work with the regional Vice President to prioritize high-value customers and focus on the most impactful opportunities to drive Spend adoption and increase SAP Business yields across the assigned market unit.
- Participate in Sales cycles ensuring customer understands full Network value/solution set & applying to the customers business case.
- Develops and maintains regional market unit program reporting to communicate overall progress around spend, documents, relationships, and revenue.
- Develops and maintains deep relationships with key decision-makers and executive sponsors within the Customer's Accounts Payable, Treasury, IT and Procurement areas.
- Participate in high value/high opportunity quarterly CRR/QBR meetings with the Regional VP in relation to the SAP Business Network.
- Serve as the thought leader for how to build industry network connections between buyer & trading partner communities.Professional and Educational Requirements, Job Related Skills
- Seven or more years work experience in senior Account Management, Consulting or Relationship Management function.
- Excellent program and project management and customer management competencies.
- Proven Leadership experience with problem-solving and innovative mindset.
- Expert knowledge of collaborative procurement, AP, Treasury and Working Capital management.
- Proven experience with business process transformation and re-engineering disciplines.
- Strong analytical skillset and ability to assist RVPs with management of the customer portfolio priorities.
- MBA or undergraduate degree in business, finance, or supply chain management. #J-18808-Ljbffr