Located on the Mississippi River, on the site of the former Learned's Mill that operated from 1828 until 1962, Magnolia Bluffs Casino now calls this historic land home. The casino originally opened in 2012 and is currently owned and operated by Saratoga Casino Holdings, LLC. With numerous slot machines and ample table games such as poker, blackjack, roulette, and craps as well as delicious dining options, we offer a guest experience unparalleled to others. In addition to our boasting casino, we operate a beautiful hotel with the areas only saltwater pool!We are now looking to expand our team as we continue to provide the city of Natchez with the best customer service and gaming experience possible! Our current opening is for a Sports Book Super Writer This position will report directly to the Customer Shift Manager and will be responsible for the following:The Sportsbook Super writer is the face of the retail operation. By providing a high level of customer service to both regulars and novice bettors , the Sportsbook Super writer will ensure everyone is made to feel welcome at our sports book. As an expert in our menu of sports betting options, they will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Job Responsibilities:
- Responsible for practicing, supporting and promoting the Company Service Standards at all times.
- Accurately write and pay valid sportsbook tickets.
- Ensures compliance with all state sportsbook regulations.
- Operate wagering terminal and perform machine maintenance, including but not limited to loading new tickets and keeping the area free of all debris.
- Answers to all guests, explain wagering information, questions in a manner that reflects an understanding of the department and property in general.
- Must have a full understanding of all wagers offered on betting board with ability to explain to customers as needed.
- Assist supervisors in identifying guests with special needs to ensure the protection of the company assets and best guest service possible.
- Observe and report unusual or suspicious wagering patterns or transactions.
Other:
- Able to lift and carry 35 lbs. occasionally.
- Able to sit for 6-8 hoursExperience:Previous supervisory experience a plus. Ability to communicate effectively with guests, team members and management in both written and verbal form. Understand and comply with all company, departmental and State Division of Gaming rules and regulations, policies and procedures. Must have a full understanding of all wagers offered on betting board with ability to explain to customers as needed. Must be able to establish and maintain effective working relationship with team members and guests. Must be able to obtain and uphold the required state gaming license(s). Must be at least 21 years of age.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.Magnolia Bluffs is not just a fun place to work. We ensure our employees are rewarded with optimal benefits to meet your daily needs.As a full-time employee, you will receive:
- Company Paid Medical Insurance with buy up options for dependents and coverage levels.
- Affordable Dental & Vision Insurance
- Company Paid Life Insurance
- Wide Variety of Voluntary Insurance Options
- Retirement Options
All of our dedicated team members will enjoy the following fringe benefits:
- Employee Assistance Program
- Unlimited Access to National and Local Discounts
- Employee Dining Discount
- Robust Employee Recognition Program
- Health & Wellness Program
- Growth Opportunities
- PTO Schedules That Promote Work/Life Balance
Casino employees may be required to obtain a Mississippi Gaming License. Cost of license is covered by Saratoga Casino Holdings, LLC. Travel to Jackson, MS will be mandatory for this licensing process.Saratoga Casino Holdings, LLC, and its subsidiaries are equal opportunity employers and are strongly committed to workforce diversity. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Magnolia Bluffs is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities