Scale Operators are responsible for operating the scales and associated computers to record weights of incoming and outgoing vehicles. This position is responsible to record load information into a computerized system and may also collect fees from the customer.Responsibilities of Postion:
- Operate scale equipment to weigh all incoming and outgoing vehicles and determine appropriate charges.
- Record customer and load information into a computerized system to ensure proper charges to customer.
- Accurately calculate charges for customers based on load weight/size, content, area, etc. Receive payment from customers, provide receipts, and documents the transaction and materials received into computer system.
- Respond to customer inquiries and provide information relating to proper procedures for facility.
- Balance daily receipts to ensure accurate recordkeeping and appropriate billing.
- Accept or reject load based on content to maintain acceptable material standards.
- Perform routine clerical duties.
- Run and prepare reports, as necessary.
- Maintain all paperwork pertaining to the scales/facility.
- Professional interaction with internal and external customers.
- Maintains a positive work atmosphere by performing and communicating in a manner that promotes good relationships with all employees, co-workers, and management.
- Performs all tasks in a safe manner and maintain records in compliance with all local, state, and federal regulations and company policies.
- Other duties as assigned.
Skills & Abilities Needed for position:
- Ability to communicate via radio/intercom system in a professional manner.
- Basic math skills with the ability to accurately determine charges, receive payment, make change, and balance cash receipts daily.
- Ability to handle a heavy volume of work in a professional and efficient manner.
- Ability to work efficiently and effectively, both independently and as a team.
- Ability to identify issues, make decisions, and resolve problems.
- Ability to react well under pressure and treat others with respect.
- Ability to be able to read and speak the English language well enough to communicate, understand, and respond to questions, directions, traffic signs, signals, and training.
- Excellent verbal and written communication skills to be able to communicate effectively and professionally with internal and external customers.
- Must possess excellent customer service and data entry skills.
- General knowledge of office functions.
Additional Working Conditions/Aspects:
- Ability to work overtime, weekends, and/or holidays.
- Legally eligible to work in the United States.
- Valid driver's license (if applicable).
- Must successfully complete pre-employment testing.
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company. Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)