Scanning SpecialistCome work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job SummaryThe Scanning Specialist will review all incoming documents sent from the clinic locations. After review, scanned documents will be linked in EpicCare to a specific patient order, a specific patient encounter, or at the patient level itself. Commitment to Prevea's mission, vision, values will be demonstrated through excellence in customer service, superior teamwork skills, and assisting in populating the Electronic Medical Record with the information the providers and staff need to give superior health care to Prevea patients. Comes to work each day with an optimistic attitudeAdheres to clinic policies and proceduresRecognizes the importance of everyone's jobsAccepts the differences in others and their opinionsTolerates others work stylesIs a team player, is focused on the same goal of quality care Is professional in appearance and conductDemonstrates integrity and loyaltyDemonstrates punctuality, effective time management, and maintains a high standard of attendanceIs supportive and knowledgeable of the organization's mission and goals
What you will do- Customer Service/Quality* Is flexible and willingly makes changes to respond to customer needs; does not pass request on* Conducts each encounter whether in person or on the phone in a courteous, polite, helpful and respectful manner* Treats every staff member as an equal and important member of the team* Respects and adheres to confidentiality of all patient and co-worker information* Promotes good public relations
- Initiative* Prevents problems for others by taking proactive measures* Is persistent in pursuing personal goals* Works independently within the scope of their position* Responds appropriately to unexpected events, schedule changes, demands and priorities* Is able to organize and prioritize multiple projects, assignments, and work demands* Accepts change with an open mind and listens to others view points* Identifies personal educational needs and communicates these needs to his/her manager* Takes responsibility for completing all needed educational classes and computer based instruction
- Communication* Is appropriate, clear, concise and timely in all verbal, non-verbal and written communications* Listens well* Informs supervisor of issues and concerns, offers suggestions for change or a solution* Takes responsibility for reading e-mail, Prevea Press, department communications, and responds as appropriate in a timely manner* Demonstrates effective listening and interacting skills with others* Keeps team members informed of progress on team tasks by communicating effectively through use of email, i.e. cc: team members appropriate emails, and replying to all on emails
- Employee Health and Safety* Attends required in services* Maintains responsibility for health maintenance* Maintains a safe work environment and demonstrates knowledge of clinic policy and procedures* Reports any ergonomic concerns to his/her supervisor so that an ergonomic evaluation may be done. Employee is responsible for following any ergonomic recommendations given.
- Emergency Procedures* Reacts calmly and effectively in emergency situations* Demonstrates knowledge of current emergency policies and procedures* Recognizes common safety hazards and takes precautions to maintain a safe environment
- Fiscal Responsibility* Effectively utilizes time to minimize overtime* Has an awareness that there is a project budget, and works efficiently to minimize expenses
- EPICCARE SPECIFIC RESPONSIBILITIES (This may not include all duties assigned.)* Understands how to Navigate in the Epic System as needed to complete his/her job* Is trained and competent to use the scanning equipment* Is trained and competent to use the label printers, and affixes the system generated bar code labels in the correct location on each document.* Understands where each document sent to scanning, should be scanned to. Utilizes the document scanning decision document as a reference * Is able to place orders as needed for scanning of documents* Is able to open encounters as needed for scanning of documents* Sends copies of any documents not on the decision document to scanning supervisor so the document is reviewed, added to the decision document, and gets the appropriate approval to add to the EMR, with the appropriate destination * Completes required EpicCare Computer Based training classes* Attends required EpicCare classroom training sessions* Completes peer audits as requested
Education Qualifications- A minimum of one-year post secondary education Required
Experience Qualifications- 1-3 years One year of experience in a healthcare environment Required
Skills and Abilities- Willingness to learn new roles within scope of practice.
- Demonstrates ability to develop and maintain effective working relationships.
- Demonstrate organizational skills that allow timely patient appointments and appropriate required follow up.
- Presents a courteous and service oriented image through positive and helpful interaction with patients and families, physicians and co-workers.
- Participates in community activities
- Strong understanding of Medical Terminology
- Exceptional customer retention skills
- Proficiency in PC skills
- Possesses critical thinking and problem solving skills
Physical Demands- Sit - Frequently
- Stand - Occasionally
- Walk - Occasionally
- Climb (Stairs/Ladders) - Rarely
- Bend (Neck) - Frequently
- Squat - Rarely
- Twist/Turn (Neck) - Frequently
- Twist/Turn(Waist) - Occasionally
- Lift/Carry 0-10 lbs. - Frequently
- Lift/Carry 11-25 lbs. - Occasionally
- Lift/Carry 26-35 lbs. - Rarely
- Push/Pull 11-25 lbs. - Rarely
- Push/Pull 51-75 lbs. - Rarely
- Reach (Above shoulder level) - Rarely
- Reach (Below shoulder level) - Constantly
- Simple Grasping (Hands/Arms) - Constantly
- Fine Manipulation (Hands/Arms) - Constantly
- Gross Manipulation (Hands/Arms) - Constantly
Hearing Requirements- Hears Whispers < 3 feet - Constantly
- Hears Whispers 3-8 feet - Constantly
Vision Requirements- Color Discrimination - Constantly
- Near Vision (Correctable to Jaeger 2 or 20/30 binocular) - Constantly
- Distance Vision (Correctable to Snellen chart 20/30 binocular) - Constantly
Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify