Location: Raleigh,NC, USA
Job Summary: The Schedule Coordinator at Griswold Home Care for Raleigh will be responsible for ensuring efficient scheduling of caregiver shifts and timely coordination of client care services. This individual will play a crucial role in maintaining the high-quality standards of our home care services by ensuring that all shifts are appropriately staffed and scheduling conflicts are resolved in a timely manner. The Schedule Coordinator will work closely with the office staff and caregivers to maintain a smooth and organized schedule. This is a full-time individual contributor role in the healthcare industry. Compensation & Benefits: Salary: $50,000 per year, + Bonuses Paid weekly, Paid time off Responsibilities: 1. Schedule and coordinate caregiver shifts for clients based on their care needs, caregiver availability, and geographical proximity. 2. Monitor and adjust schedules to ensure that all shifts are filled and caregivers arrive on time to their assignments. 3. Communicate any schedule changes or updates to caregivers, clients, and office staff in a timely and efficient manner. 4. Collaborate with the office staff to ensure that all new clients are scheduled with the appropriate caregiver and in a timely manner. 5. Proactively resolve potential scheduling conflicts or issues that may affect the delivery of client care services. 6. Maintain accurate and up-to-date records of caregiver schedules, client assignments, and any changes or updates. 7. Respond promptly to caregiver and client inquiries or concerns related to scheduling. 8. Ensure compliance with company policies and procedures, as well as federal and state regulations. 9. Participate in team meetings and in-service training sessions as required. Requirements: 1. High school diploma or equivalent; Bachelor's degree is preferred. 2. 1-2 years of experience in a scheduling or coordinating role, preferably in the healthcare industry. 3. Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously. 4. Excellent communication and interpersonal skills, with the ability to interact effectively with caregivers, clients, and office staff. 5. Proficiency in computer software programs, including Microsoft Office Suite. 6. Ability to work independently and make decisions in a fast-paced and dynamic environment. 7. Must have a valid driver's license and reliable transportation. 8. Must undergo a background check and drug screening. EEOC statement: Griswold Home Care is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding non-discrimination. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other legally protected status.