Location: Louisville,KY, USA
Summary
We are hiring for a Schedule Specialist for our Home Health agency.
At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the?meaningful connections that come from it: for the whole patient, their families,?each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you!
* employee wellness programs
* flexibility for true work-life balance
* holidays & paid time off
* continuing education & career growth opportunities
* company-wide support & resources to?help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
* Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
* Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
* Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
* Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Education and Experience
Education Requirements
* High school education or equivalent
Experience Requirements
* Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
* Exceptional organizational, customer service, communication, and decision making skills required.
* Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits