Location: Hyattsville,MD, USA
Become a Scheduler with Transdev!
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more atwww.TransdevNA.comor watch an overview video at
Position Description:
This position is responsible for managing processes necessary to schedule and prepare/distribute next day manifests and other functions as defined below utilizing the RouteMatch Software application.
Transdev is proud to offer:
+ $19.00/hour
+ Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.
+ Paid time off & vacation
Responsibilities
+ Manage daily schedules to balance productivity, efficiency, and customer service.
+ Manage the nightly manifesting and reporting process, generating reports as required.
+ Analyze performance data to recommend improvements to system parameters and productivity.
+ Provide support to CSRs on trip scheduling.
+ Verify data for completed manifests to support monthly reporting by RTD to FTA.
+ Other duties as assigned.
Qualifications
+ General knowledge of the DC area
+ Excellent verbal and written skills
+ Excellent interpersonal skills
+ Strong analytical skills
+ High school diploma or GED equivalent required; technical degree preferred
Essential Job Functions
+ Ability to read a standard map and make good judgment calls on appropriate routing
+ Ability to critically analyze report data and make recommendations for system improvement
+ Ability to work flexible schedules including evenings and weekends
+ Ability to work under deadlines
+ Ability to proficiently operate a computer with a keystroke speed of no less than 45 corrected words per minute
+ Ability to use a standard business telephone system and e-mail for communication
+ Ability to clearly communicate in the English language
+ Ability to sit for extended periods of time
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 2333
Pay Group: VDD
Cost Center: 454
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.