Scheduler
: Job Details :

Townsen Memorial Hospital is an accredited network of facilities with an emphasis on emergency care, outpatient surgery, and diagnostics and imaging. Our core mission is to provide compassionate, evidence-based patient care to those we serve. At Townsen Memorial we encompass diversity, dignity, and inclusiveness as a reflection of our core values. Townsen Memorial is committed to driving cutting edge healthcare to our patients, our communities and each other.

Townsen Memorial Hospital is looking for a full-time, Bilingual Imaging Scheduler in Houston, Texas! The scheduler would be responsible for checking-out patient and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.

ESSENTIAL FUNCTIONS:

• Communicates with all appropriate parties regarding patient and procedure
• Follows-up and ensures all documentation is obtained
• Verifies if all authorizations have been obtained prior to scheduling procedures
• Schedules and/or reschedules patient follow-ups and procedures
• Coordinates transportation for our procedure patients, if needed
• Inform and provide patient with necessary information and instructions prior to procedure date
• Follows-up on all Canceled or No-Show Patients
• Check-out patients
• Sends prescriptions to pharmacy via fax or e-mail
• Move patients through appointments as scheduled
• Answer telephone and deal with inquiries
• Update patients' information into database
• Able to travel between various locations if needed
• Flexible scheduling may be required to meet company needs
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
• Strong attention to detail: being careful about detail and thorough in completing work tasks
• Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
• Exceptional customer service and phone etiquette
• Ability to communicate professionally with patients

EDUCATION AND EXPERIENCE:

• High School diploma; some college preferred
• Minimum 1-2 years in medical office scheduling setting

BENEFITS OFFERED:

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Please visit our website for more information:

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.