Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!Working with some of the US premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions to enhance organizations team capacities for over three decades. As a full-service search firm, we partner with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.At-a-Glance: Are you ready to build your career by joining an international fire, HVAC and security equipment company? If so, our client is hiring a Scheduler/Planner!What Youll Do:
- Maintain various work schedules for facility management team and service repair/maintenance contracts and contractors.
- Involve the scheduling of employees, contractors and service equipment maintenance to reduce costs without impacting the client and contract requirements.
- Lowering costs and keeping the project on track, must also make sure schedule is in line with all contract requirements and customer requests.
Key Activities and Responsibilities:
- Manage routine and emergency service requests for both daily incoming and afterhours calls and emails.
- Create work orders for all service requests, PMs, routine repairs and corrective action work.
- Schedules and dispatches contractors and team members.
- Debrief tradesmen and team members after completion of each call.
- Respond to all messages left overnight, including emergencies.
- Maintain the schedules for Preventative Maintenance, Corrective and Reactive work orders.
- Forecast workload for 30 days out.
- Contact customers with a Parts Pending and/or Scheduling Access Pending status as for scheduling repairs and meeting contract requirements.
- Follow up on all pending work with team.
- Maintain billing, scheduling and staging of materials, and database information.
- Order various parts and equipment, as required.
- Maintain customer history files in CMMS.
- Manage all manufacturer related warranties and parts.
- Manage service timecards and work orders to service schedule.
- Coordinates service contractors Preventative and Corrective maintenance scheduling with facility manager and customer.
- Schedules contractor activities for building access.
- Manages all vendor invoices for accurate service dates, services performed, purchased parts and billed costs.
- Requisitions supplies and equipment necessary to complete preventative, corrective and reactive service.
- Assure all work is document and work orders are closed in the CMMS. This includes all labor, materials and history is documented.
- Work with On-Site Manager, Service Manager and maintenance team to assure all equipment and preventative maintenance inspections have been inputted into the CMMS with Manufacturers recommendations.
- Enforces all safety and risk management policies and procedures; reports all accidents and injuries in a timely manner and identifies and corrects unsafe work conditions with management oversight.
- Attends training programs (classroom and virtual) as designated.
- Perform other duties and responsibilities as assigned.
- Ability to adjust work schedule, as needed.
What You Bring:Qualifications:
- Minimum associates degree in business administration or construction/manufacturing/production related field, Bachelors degree preferred.
- Facility Service contracting experience.
- Construction/Manufacturing Scheduling experience.
- Computerized Maintenance Management Systems (CMMS) and Building Management Systems (Client) experience.
- Experience in various Facilities/Construction disciplines (HVAC, Electrical, Plumbing, etc.) and Commercial Facilities Management.
- Completing records and reports related to building facilities and preventive maintenance programs.
- Strong time management, leadership and organizational skills.
- Five years minimum of related experience required.
- Must be able to identify and prioritize multiple service requests/projects and perform work with a constant awareness of improving processes.
Skills and Aptitude:
- Presents self in a highly professional manner.
- Ability to maintain a positive attitude.
- Ability to communicate with co-workers and other departments with professionalism and respect.
- Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
- Must have computer skills including working with a CMMS System.
- Good attention to detail.
- Ability to work well under pressure.
- Excellent oral and written communication skills.
- Strong PC skills (Excel, PowerPoint, Word, Access).
- Ability to work on multiple projects with limited direction.
Position Type: ContractGet in Touch:We want to hear from you! If you think youd be a good match, submit your resume and reach out to Varsha at (862) ###-#### to learn more.Who We Are:Since 1986, Hired by Matrix, Inc. has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.Connect with us on LinkedIn today and learn more about how HbM can change your career: Check out our Career Center: