Job Summary:Veracity Resourcing & Services is looking for a hardworking and enthusiastic Scheduling Coordinator! As a Scheduling Coordinator, the primary focus is the relationship between the client and field staff. Scheduling Coordinators will monitor daily schedules and communicate with both employees and clients on a regular basis through various means of communications including telephone, text, and email. So, are you ready to become a Scheduling Coordinator and use your skills to help our company and clients grow.Take this opportunity to join Veracity, a company devoted to truthfulness and transparency!
Job Duties: - Staff and schedule for our clients open and ongoing shifts in a timely manner.
- Answer all incoming calls and direct calls to the proper personnel.
- Use best judgment in assigning care personnel to the appropriate clients based on needs and preferences.
- Understand the specific needs of the client and assign the appropriate caregivers immediately.
- Document all pertinent information on client records.
- File and maintain all documents appropriately. Distribute documents to the appropriate staff member for approval or completion.
- Maintain up to date available lists for expediency in staffing.
- Maintain schedule in accurate and legible form.
- Communicate with contract agencies regarding schedules, evaluation of staff.
Non-Essential Functions: - Attends all required training, in-services, and staff meetings.
- Maintains a positive and professional demeanor toward clients, visitors, employees, and co-workers.
- Adheres to all policies and procedures of Veracity.
- Performs all other duties as assigned.
Qualifications:
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Organization - ability to organize priorities and task effectively. Organize large amount of sensitive data.
- Verbal and written communication - possess excellent communication skills. Communicating clearly and effectively with various groups of people
- Computer skills - proficiency in Word, database software
Experience and Education:
- High School Diploma or equivalent
Schedule:Experience: - Microsoft office: 1 year (preferred)
- Scheduling: 1 year (preferred)