Location: Buffalo,NY, USA
Facility: Trinity Vascular Buffalo Main St
Shift: Shift 1
Status: Full Time FTE: 1.000000
Bargaining Unit: Trinity Medical
Exempt from Overtime: Exempt: No
Work Schedule: Days
Hours: Monday to Thursday 8a-4p Friday 730a-330p
Summary:
The Scheduling Coordinator's primary responsibility is scheduling surgical procedures and data entry of required information. The position is responsible for identifying required personnel, supplies, equipment and support needed for work procedure and communication of findings. Works with patients, relatives, healthcare professionals, physicians, offices, department managers and administrative staff both within and outside the organization in a user-friendly manner in order to prepare an efficient schedule. The post holder will be responsible for providing patient education materials relating to the procedures to be scheduled. The individual will also help ensure procedure orders are directed to the appropriate clinic/hospital with a focus on minimizing patient wait times and maximizing physician efficiency.
Responsibilities:
EDUCATION
* High School graduate
* Associate Degree preferred
EXPERIENCE
* Minimum of two (2) years related experience in scheduling medical/surgical procedures
* Product experience with scheduling software
* Computer experience required, including Windows/Microsoft Office Suite
* Experience in data entry in Excel spreadsheets required
KNOWLEDGE, SKILL AND ABILITY
* Advanced knowledge of medical office procedures and terminology preferably related to the cardiology specialty. Technical activity includes use of office equipment, fax, phones, computer, printer and scanner
* Demonstrates accuracy in typing and data entry
* Working Knowledge of CPT, HCPS and ICD-10 coding preferred
* Promotes positive relationships with physician office staff, physicians and nursing staff members throughout the scheduling process
* Strong Customer service and telephone skills
* Detailed knowledge of medical insurance, health maintenance organizations and other health care related topics
* Ability to establish and maintain effective working relationships with MDs, co-workers and other ancillary departments
* Capable of providing support and assistance to colleagues to ensure quality patient care
* Demonstrates the ability to cooperate with other personnel to achieve departmental objectives and maintain good employee relations and interdepartmental objectives
* Can work independently or as part of a team
* Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives, physicians and satellite offices; can adapt to changing circumstances
* Ability to communicate effectively both verbally and in writing with all related parties
* Possess strong organizational skills
* Ability to prepare qualitative and quantitative reports
* Medical terminology required
* Typing skills of 35 wpm required
* Strong data entry skills