Location: Metairie,LA, USA
Who we are:
The mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do and to be a global brand to all of our fans. We take pride in the growth and success of the entire Gulf Coast region and are committed to leveraging our resources and goodwill to foster meaningful change for the greater good of society and our community. We celebrate individuality and value all identities and experiences, and value the perspectives of our team members. Our team members are integral to our success, and we stand beside them through success and hardship. We make it a priority to make all team members feel included and their opinions be heard. Together, we win!
Who you are:
You want to be part of a team that values community, integrity, excellence, and an organization where people come first and are celebrated. You love the industry of sports, and are excited by the potential of working for two major leagues, the NFL and the NBA. You understand and appreciate that New Orleans is a unique city with so much to offer, and you want to be a part of the vibrant community that wants to see its teams be the best. You are passionate, driven, and ready to work hard and have fun.
Position Summary:
The Season Ticket Account Executive takes the role of the lead new business generator in the sales department in the areas of full season tickets and partial plans including: floor seating, club seating, and luxury suites for the New Orleans Pelicans. We employ a full menu strategy focusing our efforts on group ticket sales and programs. This position will be responsible for a new sales goal with revenue generated from business to business calls, personal prospecting calls, email marketing, face to face presentations, out of office appointments, in arena tours, sales influencer events, networking, and referrals, all driven through a relationship building philosophy and a development of your professional and personal network.
What you will be doing:
Meet or exceed established monthly and yearly revenue and ticket goals set for new business with a results driven approach toward managing a self developed book of business.
Effectively and efficiently prospect for new revenue through researching industries, companies and individuals; business to business calls; attending networking, charity, philanthropic, and community events; becoming a member of chambers or other business networking groups; speaking engagements; and conducting professional meetings with potential candidates.
Entertain and nurture relationships with clients and prospects through creative means including but not limited to: one-on-one dinners, lunches, and happy hours; entertaining at games and events, open houses and exclusive seat holder events; driving opportunities for up-sells, cross-sells, add-ons, and referrals.
Create a network that you are able to grow over time by getting connected in the marketplace, cultivating long lasting revenue generating relationships.
Conduct professional consultative sales presentations via face to face and phone with a sophisticated corporate sales approach, driving business solutions through a customized needs analysis, enhancing the New Orleans Pelicans book of business through strategic corporate partnerships.
Based on feedback from meetings/calls, present any number of custom ticket and hospitality packages including: Floor Seating, Luxury Suites, VIP Club Seating, season seats, partial plans, group ticket packages, employee group nights, private press box events, and executive amenities.
Develop strategic plans to build client development programs and processes in order to establish a mutually beneficial business relationship that will ultimately drive ROI and assist in the renewal and longevity of the client.
Build and maintain strong relationships with prospects and clients through proactive communication including touch points, phone calls, emails, invitations, events, seat visits, and other communication channels.
Develop a daily, weekly, monthly, and yearly sales plan to grow your personal book of business.
Actively engage in the ongoing Sales Training provided by the Pelicans and continue to sharpen and improve skills and abilities.
Embrace the values of the Pelicans sales family: work ethic, positivity, coachability, (sales) cultural leadership, passion for sales, passion for craft, and passion for sports business.
What you'll bring:
College degree required; preferably in business or sports management
2-3 years of sales experience required, Ticket Sales experience strongly preferred
Proven record of sales achievements, preferably from sports industry/ticket sales
Experience in selling to and working with President/CEO level executives
Experience and success in developing and building relationships with a creative consultative approach
Passion for craft, sales, and sports business
Stellar work ethic, positive attitude, and an eagerness to learn and develop
Proven ability to work as a team member
Self-motivated with a tireless internal motor
Proficient verbal and written communication skills required
Proficient computer skills preferred (Outlook, Excel, Word, PowerPoint). CRM and SRO background is a plus.
You will need to be at most Pelicans home games as well as many external events throughout the year. This job is not a 9-5 position and candidates should be aware of the time commitment and unique hours that are required to be successful.
What we offer:
Medical, Dental and Vision Insurance options
401K with employer contributions
Paid parental leave
PTO and paid holidays
Wellness Program