Location: Washington,DC, USA
Role Objective
The Seasonal Associate works to achieve store sales and operational goals. They will support creating an authentic people experience both front and/or back of house.
Key Job Responsibilities
* Impacts the business and store environment in a positive manner that aligns with Store goals and Alo's Guiding principles.
* Drive and exceed sales targets by utilizing Alo's Flow initiatives to optimize productivity and efficiency
* Provide a friendly greet and proactively approach customers to understand their needs and support the customer engagement.
* Process customer transactions and returns in accordance with policy and procedures
* Knowledge of store goals, company communications, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
* Leverages company tools, incentives, and strategies to support meeting store goals
* Resolve client needs quickly & effectively ensuring customer satisfaction
* Assists in processing shipment, in a timely manner.
* Supports with replenishment in on the sales floor, in a timely manner.
* Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
* Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Seasonal Associate Qualifications
* Preferred 1+ years prior work experience in a client-centric, sales environment
* Passion for customer service and delivering exceptional experiences
* Aligns with and embodies Alo's Guiding Principles
* Requires constant movement in and around all areas of store
* Ability to lift, push, carry or otherwise move up to 50 pounds
* Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
* Ability to stand and move for an entire shift
Seasonal Associate Schedule
Seasonal, Part-Time non-exempt associates are expected to work up to 20 hours per week, based on the needs of the business, for a shift minimum of 4 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (January 14th).
Perks & Benefits
* Generous employee discount at Alo Yoga
* Monthly Store Incentives
* Clothing Allowance
* Free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
* Free Virtual access to mental health providers
As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
The Company's Seasonal Associate base pay is $18.00/ hour in Washington, DC. Please also note, Associates are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, Talkspace (US ONLY), and AloMoves.
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