This seasonal position starts on Monday, December 2 and runs through Saturday, January 11. The UPS Store is open Monday - Friday from 8:00 AM to 7:00 PM and 9:00 AM to 6:00 PM on Saturday. We are closed on Sundays. Your schedule would vary week to week but you would work between 40-45 hours per week. You must be available to work Monday through Saturday. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Retail/customer service experience
- Good communication and people skills
- Strong computer skills
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods