Location: Lowell,MA, USA
SEASONAL CUSTOMER SERVICE REPRESENTATIVE
Enterprise Bank is a growing and successful commercial bank where your talents will be recognized. Consistently being recognized both nationally and locally as a Top Place to Work , Enterprise Bank team members are as important to us as our core values. Join our dynamic team and experience a unique workplace culture where success is shared, and diversity is celebrated.
What You'll Do: As a Seasonal Customer Service Representative, you will use your unique skills to expand relationships with current customers by identifying financial needs, processing transactions efficiently and offering appropriate products or services. You will assist customers with deposits, withdrawals, the purchase of treasurer's checks, money orders, balancing a cash drawer and/or ATM transactions on a daily basis with minimal errors. In addition, must strive to resolve customer issues with little guidance and consistently complete transactions with minimal errors. Your anticipated schedule will be Monday - Saturday per business need as determined by manager.
Requirements: Prior experience as a Customer Service Representative at Enterprise Bank required. Minimum of one year of customer service/teller experience preferred but willing to train an individual who is flexible, willing to learn, and has had prior customer service and cash handling experience. Applicants must be able to work as a team player, punctual in arrival, and comfortable using computers and have experience utilizing e-mail applications and/or teller/banking software. High School diploma or GED required.
Our DEIB Value Statement: At Enterprise Bank, people and relationships come first. We encourage and foster a culture of diversity, equity, inclusion and belonging where everyone feels valued and respected. We are committed to a caring workplace that recognizes the importance of making a meaningful, positive difference in the lives of our team members, customers, and communities. Please click here to view our Inclusion website for more information and to learn more of our story and Core Values.
Enterprise Bank is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. EOE M/F/Disabled/Vet.