At Belk we have a vision to reimagine the department store. As a Seasonal Fragrance Associate, you will drive store sales, metrics and execution through providing excellent customer service to every customer. You will work closely on a team that cares for our customers in an environment where we thrive by winning together. The Seasonal Fragrance Associate reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. Belk provides a host of benefits to seasonal associates to enjoy such as: • Associate Discount • Extra discount days • Discounts with hundreds of retailers on various services and memberships • 401K plan • Employee Assistance Program • Voluntary benefits such home, auto and pet insurances as well as identity theft protection • Learning and Development opportunities • Education discounts that include a student debt management program • Fitness and Wellness discount programs • Tobacco cessation programs Responsibilities may include but are not limited to:
- Proactively greets and engages customers in a professional and friendly way.
- Maintains Belk professional dress standards and appearance.
- Supports the store to meet or exceed goals and metrics.
- Works professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
- Works proactively with others to complete projects.
- Prioritizes the customer and demonstrates every task is interruptible to assist when needed or necessary.
- Strives to achieve or exceed personal and store metrics.
- Comfortable using technology coupled with service skills to sell to customers.
- Performs duties such as maintaining store standards, including rotation of products, displaying merchandise properly, pricing and signing, and restocking as necessary
- Follows the operational processes to ensure new merchandise is unpacked, displayed and signed in a timely manner.
- Follows procedures for all systems including counts, markdowns, re-tickets and inventory control.
- Follows all safety guidelines for curbside customer experience.
- Maintains adaptability to shift between tasks based on queues and needs of the business.
- Uses business-related computer equipment and software to fulfill orders.
- Utilizes the promotional calendar to maximize sales and department events.
- Follows policies & procedures in the associate handbook.
- Responsibilities may vary depending on assigned area.
Education / Experience Requirements: - High School Diploma or GED equivalent preferred
- Experience in retail preferred
- Communication skills
Physical Requirements: - Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment.
- Hand manipulation to remove sensor tags
- Ability to push / pull 100-500 pounds when moving stock carts
- Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.