It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Serves as a Brand Ambassador, providing the ultimate customer service experience through a warm greeting, engaging conversation and fashion advice. The Retail Sales Associate is an expert in building a wardrobe and loves to sell a quality product, and cultivates and maintains client relationships through brand awareness. ESSENTIAL FUNCTIONS:
- Performs activities associated with selling, stocking and ordering merchandise in the store
- Assists customers in locating merchandise and answering a variety of questions concerning general merchandise; demonstrates use of merchandise upon request
- Stocks shelves and tables with merchandise; keeps merchandise orderly and neat in appearance
- Totals prices and tax on merchandise selected by customer using cash register; accepts payment following established procedures for different types of transactions; makes change; issues sales receipt; calculates discounts when appropriate
- Counts and balances cash register and receipts
- Stamps or attaches price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list
- Maintains a client book and contacts customers regularly when new products arrive
- Fills out specific forms to process transactions or special orders such as refunds
- Checks inventory periodically to obtain reorder information to replenish stock; informs designated staff member of product needs
- Checks inventory listing with actual inventory on shelf and reports discrepancies to supervisor
- Sets up promotional displays; makes signs or arranges merchandise on counters or tables to promote sales
- Keeps sales floor and stock area neat and orderly
COMPETENCIES: - An experienced selling professional able to generate sales through relationship building with clients and the community
- Ability to build, manage and utilize a client list to increase sales
- A keen understanding of the importance of Customer Service - these are keystones of the Peter Millar experience and the Retail environment we serve
- A self-motivated, self-starter with the ability to perform daily tasks with little supervision
- Excellent PR skills
- Positive attitude, great enthusiasm for the brand and outgoing personality
- Effective verbal and written communication skills
- Outgoing demeanor
- Ability to work in a team environment and assist others
- Ability to prioritize and meet deadlines as assigned with minimal supervision
- Ability to stand/stoop/bend/walk 8-10 hours during shift
- Ability to lift up to 20 pounds periodically
DESIRED EDUCATION AND EXPERIENCE: - At least 2 years' experience in a lead selling role
- College degree preferred in business, marketing, fashion, or merchandising
- Basic understanding of sales principles and customer service practices
- Previous cash handling experience
- Technically savvy with experience in MS Office, internet searching, email, POS systems preferred
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!