SEASONAL SALES ASSOCIATE (FLEXIBLE (UP TO 40 HOURS) -NBSD HOME STORE - (Job Number: 240002S0)
: Job Details :

Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.

Job Summary:

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Duties and Responsibilities:

CUSTOMER SERVICE: Proactively engage and make a connection with customers by asking questions and listening to customer needs. Direct customers to merchandise and inform them about upcoming events, promotions, and mobile offers. Provide premier customer service and build positive, inclusive, and respectful relationships.

ORGANIZATION: Maintain store appearance.

SALES: Cross-sell products and know the layout of the store. Make suggestions to customers on the latest trends and current promotions based on individual needs. Upsell products and learn product features, keeping up with trends and leveraging company tools to provide product knowledge. Use a Point-of-Sales system for processing transactions, including cash handling and completing various forms of paperwork.

INVENTORY: Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.

DEPENDABILITY: Adhere to assigned work schedule and complete work assignments accurately and completely. Other duties as assigned.

QUALIFICATIONS:

PRODUCT KNOWLEDGE: Basic knowledge of products and merchandise.

EXPERIENCE: Retail experience preferred but not required.

COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents. Ability to effectively communicate with customers, peers, and management.

MATHEMATICAL SKILLS: Basic math functions such as addition, subtraction, multiplication, and division.

REASONING ABILITY: Ability to multi-task, be attentive to customers, and remain flexible. Ability to work as part of a team and take initiative.

PHYSICAL DEMANDS/WORK ENVIRONMENT: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS: Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS: Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays. May work across multiple departments and may be asked to work Thanksgiving week, including Navy Blue Friday.

This is a Seasonal Position with an end date of 12/31/2024.

This position is covered by American Federation of Government Employees Local 3723 Union Agreement.

No experience required. High school graduate or equivalent preferred.

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