Location: Mansfield,TX, USA
At Belk, we have a vision to reimagine the department store. As a Seasonal What Goes Around Comes Around Holiday Specialist , you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages them to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together.
Belk provides a host of benefits to seasonal associates to enjoy such as:
* Associate Discount
* Extra discount days
* Discounts with hundreds of retailers on various services and memberships
* 401K plan
* Employee Assistance Program
* Voluntary benefits such home, auto and pet insurances as well as identity theft protection
* Learning and Development opportunities
* Education discounts that include a student debt management program
* Fitness and Wellness discount programs
* Tobacco cessation programs
Responsibilities may include but are not limited to:
* Proactively greets and engages customers in a professional and friendly way.
* Maintains Belk professional dress standards and appearance.
* Supports the store to meet or exceed goals and metrics.
* Works professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
* Works proactively with others to complete projects.
* Prioritizes the customer and demonstrates every task is interruptible to assist when needed or necessary.
* Strives to achieve or exceed personal and store metrics.
* Comfortable using technology coupled with service skills to sell to customers.
* Performs duties such as maintaining store standards, including rotation of products, displaying merchandise properly, pricing and signing, and restocking as necessary
* Follows the operational processes to ensure new merchandise is unpacked, displayed and signed in a timely manner.
* Follows procedures for all systems including counts, markdowns, re-tickets and inventory control.
* Follows all safety guidelines for curbside customer experience.
* Maintains adaptability to shift between tasks based on queues and needs of the business.
* Uses business-related computer equipment and software to fulfill orders.
* Utilizes the promotional calendar to maximize sales and department events.
* Follows policies & procedures in the associate handbook.
* Responsibilities may vary depending on assigned area.
Education / Experience Requirements:
* High School Diploma or GED equivalent preferred
* Experience in retail preferred
* Communication skills
Physical Requirements:
* Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment.
* Hand manipulation to remove sensor tags
* Ability to push / pull 100-500 pounds when moving stock carts
* Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.