Location: Brooklyn,NY, USA
Job Description: Provides administrative / secretarial support to attending physicians. Answers phones, takes messages, directs and responds to inquiries regarding departmental procedures, services and programs.
Under the direction of the attending physician, performs personalized and confidential secretarial and administrative duties.
Takes patient calls and fulfills requests for appointments, information, and contact with physicians / other staff within the department. Responds to messages.
Schedules patients in MOSAIQ/ARIA (Dept electronic scheduling system) for services within the department consultations, follow ups, simulations, and brachytherapy procedures; and outside the department diagnostic radiology and other procedures. Initiates a pre-authorization process for procedures when necessary.
Completes hospital registration of new patients in Eagle; transfers demographic information to MOSAIQ/ARIA and completes department registration in advance of consultation.
Prepares new charts for patients to be seen in consultation, ensuring completeness of records required.
Ensures that all pertinent records and procedure / study results are available when patients are seen in follow-up by the physician.
Obtains demographic and financial information from patients and family in a professional and discreet manner.
Establishes and maintains office records, documents and files.
Photocopies materials as required; prepares correspondence
Provides assistance in covering the responsibilities of other support staff in the department when they are out of the office.
Maintains good attendance, arrives to work on time on a consistent basis.
Displays a positive attitude. Represents the department in a professional manner.
Has the ability to problem solve and to work independently.
Demonstrates ability to handle multiple tasks at one time and to prioritize work
May be required to perform other duties as assigned or perform other duties when necessary.
Skills:Three to five years of secretarial experience.Demonstrated ability to type 75 w.p.m.Computer literacy in word-processing and presentation software requiredStrong interpersonal and communications skills and ability to interact with all levels of personnel