Location: Fayetteville,NC, USA
Position Information
Position Title Secretary II, Registration and Records Announcement Summary
Fayetteville Technical Community College is seeking qualified applicants for a full-time Secretary II position in the Student Services, Registration & Records Office. The position effectively performs varied clerical tasks in support of the Registrar's Office and Student Services, and provides information to students and the general public.
Employees perform the full range of general office and clerical duties including providing detailed information to students, faculty, and staff, maintaining complex records and files, typing memoranda and correspondence, and performing difficult research and problem-solving work. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.
Qualified candidates will possess excellent computer skills; demonstrate evidence of flexible work experiences and willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; be willing to take and manage risks and accept responsibility for professional and personal growth.
We offer a valuable benefits package that includes the following:
NC State Health Plan
NC State Retirement Plan
Paid Leave
Paid Holidays
Cafeteria Plan (IRS Code Section 125)
Educational Benefits
Longevity
TRICARE Supplement Benefits
Full-time employee benefits.
Duties
Essential Duties-Duties may include, but are not limited to, the following:
* Type, process, and proofread a variety of reports, letters, memoranda, and statistical charts; type correspondence from rough drafts.
* Perform routine and complex general clerical work including filing, scheduling appointments, copying, and processing of information, including statistical analyses of a variety of data from research topics.
* Research complex problems and discrepancies in records, applications, transcripts, and institutional web pages and formulate alternative actions for consideration.
* Work with other departments to coordinate events, programs, and schedules; assist with the coordination of luncheons, meetings, conferences, and data collection efforts.
* Respond to complaints and requests for information on College and department policies, rules, procedures, and information from web pages.
* Operate a variety of standard office equipment including a computer, scanners, and copier equipment.
* Correspond and distribute information and files using the College's networking system.
* Assist with registration and other customer service activities at centers and other off-campus and on-campus locations.
* Verify time sheets.
* Create and maintain office document control procedures that comply with the FTCC Writing Style Guide including use of the FTCC file naming convention for documents.
* Prepare required documentation for curricular and continued education courses to include: contracts, public service agreements, work orders, audio-visual requests, room requests, and purchase orders for supplies, equipment, and textbooks.
* Prepare and type brochures, flyers, handouts, and institutional web pages for general marketing purposes.
* Prepare class registration materials for records and registration office to include cover sheets, data forms, and group receipts.
* Assist in preparing and maintaining special reports and budget information for internal and external groups, agencies, and organizations.
* Perform related duties as assigned.
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.
Experience: Two years of increasingly responsible experience or one year of experience
Training: Completion of the twelfth grade supplemented by specialized secretarial training or equivalent.
Communication, both oral and written, skills necessary. Must possess advanced skills in Microsoft Office (Access, Excel, PowerPoint, and Word).
Preferred Requirements
Associate's degree in Office Technology or related field
Full or Part Time Full Time College Pay Scale Minimum starting salary $37,486 annually Number of Months 12 Employee Benefits
* Health, Vision, Dental Insurance
* Property and Casualty Insurance
* Retirement Benefits
* Paid Leave, Paid Holidays
* Cafeteria Plan (IRS Code Section 125)
* Cancer - Intensive Care or Critical Care
* Employee Assistance Program
* Flexible Spending
* TRICARE Supplement Benefits
Posting Number S84-24
Posting Detail Information
EEO Statement
Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.
Close Date 12/05/2024 Open Until Filled No Special Instructions to Applicants
Screening of applications will begin immediately, with an anticipated hire date of January 1, 2025.
NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.
Three (3) Professional References Are Required.