Security Agent (Full-Time)
: Job Details :

Company DescriptionLocated in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Security Agent (Full-Time).What is in it for you:Wonderful company culture - our colleagues are at the heart of all that we doFood & Beverage discount of 50% in our restaurantsEmployee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Comprehensive extended health benefits packageFairmont Chí¢teau Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionReporting to the Director, Security & Loss Prevention, you are a Guardian and Protector in ensuring the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed and will ensure your property remains a safe, enjoyable workplace and travel destination. Responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging servicePatrol 665,000 sq. ft. citing insecurities and fire hazardsEnsure the overall safety and security of the hotel guests, Colleagues and hotel premisesAct as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistanceEnsure that any violations to law or hotel policy is investigated and reportedRespond to all emergency situations and provide First Aid and C.P.R. as requiredCorrect and report any fire hazards or health and safety hazardsReport and investigate occurrences of accidents, complaints, criminal activity, and crisis situationsConduct regular floor patrols, cash counts and crowd controlConduct departmental key control audits and maintain key control recordsMaintain computer records of all actions in a Daily Activity ReportAssist guests regarding hotel facilities in an informative and helpful wayFollow department policies, procedures and service standardsFollow all safety policiesOther duties as assignedQualificationsPrevious experience in a Security role requiredCollege/University certificate, previous security experienceSmart Serve certification requiredValid Ontario Security Guard LicenseHigh level of physical fitnessBilingual in both official languagesComputer literate in Microsoft Window applications requiredCertification in CPR First Aid requiredUniversity/College degree in a related discipline preferredMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAdditional InformationPhysical Aspects of Position (included but not limited to):Frequent sitting throughout shiftOccasional lifting and carrying up to 20 lbsOccasional kneeling, pushing, pulling, lifting#J-18808-Ljbffr