Security Alarm Technician - Low Voltage Service& Installation
: Job Details :

Guardian is dedicated to helping to protect and enhance people's lives and what they value most.Guardian Protection Services, one of the Armstrong Group of Companies, is the largest privately held security systems firm in the U.S. Highly ranked by prestigious industry journals, Guardian designs, installs and monitors residential and commercial security systems. Partnering with new home builders throughout the country to provide structured wiring, security, home automation, whole house audio and other advanced home technologies for newly constructed homes, places Guardian ahead of the competition.Guardian offers monitoring services from coast-to-coast, has 12 satellite offices, and also provides sales and installation through a network of authorized dealers throughout the country. Security Distributing & Marketing (SDM), a respected industry journal, ranks us as one of the top five residential security systems installers in the U.S. adding further evidence to Guardian's financial stability and staying power. Guardian's 1000-plus employees proudly represent their company and maintain a consistent focus on the delivery of reliable, state-of-the art technology, currently serving more than 360,000 clients and offering extended-hours, company-owned U.S-based customer service to each and every client.What's in it for you:Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hireGenerous paid time off (PTO) and 10 observed holidaysCompany Vehicle with gas cardTools ProvidedCompany uniformsCell phone & Surface TabletWhat you'll be doing:Installs Company authorized equipment in customer homes and businesses in accordance with established standards and procedures. Designs layout of the system utilizing thorough knowledge of the equipment and its capabilities. Assists in the promotion and sale of extra equipment.Tests backup batteries, keypad programming and all security features in order to ensure proper functioning, and to diagnose malfunctions.Demonstrates systems for customers, and explains details such as the causes and consequences of false alarms.Keeps informed of new products and developments.Coordinates with Company personnel by telephone to adequately test the completed system and initiate the account in the customer database.Provides a thorough explanation of the Extended Repair Agreement, system capabilities and system operation to the customer.Accurately completes all necessary paperwork, including work orders, service orders, time logs and emergency information schedules.Maintains inventory control of assigned equipment to ensure adequate stock levels. Participates in formal inventory on a monthly basis.Maintains control of all assigned Company property and ensures that equipment is maintained in safe operating condition at all times.Safely operates assigned Company vehicle and ensures that it is maintained according to manufacturer's specifications.Exhibits appearance and conduct in accordance with established Company standards to present a professional image to the customer and the general public. Maintains the highest standards of decency, honesty and integrity as a guest in a customer's home.Provides training when required, for assigned Installation Technicians in all of the above duties.When on-call, ensures availability by telephone or pager contact at all times for service calls.After completion of initial training period, technicians maintain established minimum performance standards.Other duties may be assigned.Qualifications:EXPERIENCE: Minimum 2-4 years performing similar duties, in the home security, cable TV, telephone service or home improvement industries.LANGUAGE SKILLS: Ability to read and comprehend instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Understanding written sentences and paragraphs in work related documents.MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of#J-18808-Ljbffr