Location: West Columbia,SC, USA
This position will support the DHEC security operations center (SOC) will work alongside SOC subject matter experts in the management of agency-owned mobile device technologies, including Apple iPhones and iPads. This individual will act as an escalation point for mobile device support and assist with deployment, management, and implementation of devices. The analyst must have knowledge of mobile device hardware and software and must possess attention to detail for problem resolution. Using experience with MaaS360 or similar MDM tool, the analyst will own and operate the agency-owned deployed MDM solution. The Security Analyst will be responsible for administration and supporting the agency MDM Solution. Specific duties and responsibilities will include but are not limited to the following: Administration and configuration of the agency IM365 Intune MDM solutions Assist with migration off of IBM MaaS360 MDM solution for remaining devices Manage users and ensure user data is accurately captured in the MDM. Create, configure, maintain, and monitor security policies within the MDM. Assess MDM capabilities and provide recommendations on optimization and usage Respond to MDM alerts Respond to customer MDM issues submitted in BMC Footprints ticketing system Produce MDM-related reports and respond to anomalous data Create, update, and maintain users and device owners in the MDM Mentor other IT staff on how to utilize the MDM solution. Create supporting project and system documentation. Provide updates to the Project Team. Work in a collaborative effort to conceptualize total systems and/or product solutions currently in place. Ability to plan, organize, review, implement associated project milestones to completion. Creates architecture diagrams, and technology navigation maps. Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management Module support of the project. DHEC will require that selected personnel sign the DHEC confidentially agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure. DHEC will not accept any offers including an up-lift charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the State contract terms. Contractors must be onsite during each week throughout the term of the contract. Follow agency IT Standards, policies, and procedures to include documentation. DHEC will provide: All required information including formulas, data, and mechanisms to check output. Staff to assist with any application or data questions. Conference rooms and scheduling for any application demos. Workstation and required software.