At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. What's in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Job Summary The Identity Security Analyst is an essential part of the Identity Security team, responsible for user enablement through access orchestration and automation using leading tools such as SailPoint IdentityNow; Privileged Access Management tools like Thycotic or CyberArk or foundational Identity Services like Microsoft Azure/B2C and others. We are seeking a highly customer-oriented Identity Security practitioner with strong technical breadth whom are never satisfied with good-enough . In our business, continuous improvement and operational excellence delights our customers and fuels our greatest ambitions. This hands-on role will utilize your rich business experience to communicate effectively, both written and orally with our internal and external customers and your technical depth and knowledge to help develop and build and maintain our Identity capabilities. This includes integrating new applications to SailPoint IdentityNow, SSO using SAML and other modern authentication standards, along with developing new use cases to maximize business value. The ideal candidate is truly an explorer - finding potentially multiple ways to solve problems and makes recommendations based on best practices, sustainability, and fit. He or she has exceptional communication skills with strong technical depth. In addition, he or she knows how to code expertly using one or more popular programming languages and can easily get up to speed on new and emerging technologies. Using APIs and tools such as Postman are all in a day's work for this individual. Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
- Learn more about our benefits here!
Where is the work: This position has been designated as Remote and work will be performed in Eastern Time zone. What you will do:
- Design, configure and manage the various SailPoint IdentityNow modules including Provisioning, Access Management, and Certifications
- Collecting logs, analyzing failure conditions, troubleshooting issues/incidents
- Configure, maintain and resolve issues with Virtual appliances
- Configures and deploys IdentityNow in lower environments and performs migration of configurations from lower environments to upper/production environments. Qualified to implement and configure the individual modules of an IdentityNow solution design.
- Develop Life Cycle states when deploying various sources that will drive the appropriate system behavior as uses transitions through their life cycle
- Manage test cycles including Test Plan development, gaining appropriate signoff before implementing a solution in Production
- Understand customer needs and translate them into sustainable solutions that meet the customer needs
- Provide timely and ongoing communication to status of deliverables, support cases to all stakeholders at the appropriate levels
- Logging support tickets where necessary and providing relevant information such as logs, screenshots, etc. to help resolve issue
- Managing support and ticket queue using ITSM tools such as Remedy/ServiceNow
- Build Transforms and Velocity coding to extend capabilities of platform
- Use Postman and other tools to manage the system using REST API Calls, JSON
- Onboard and manage new connections to various Identity tools
- Build and maintain appropriate training to internal and external users in form of Knowledge Articles
- Delivering periodic technical training to peers and internal stakeholders as needed
- Working with IAM Engineers to improve and optimize IAM platforms
What you will bring:
- Qualified candidates will be driven individuals and possess exceptional business acumen, coupled with strong working knowledge of SailPoint's IdentityNow cloud solution & implementations
- Minimum 3-5 years of hands-on experience working with Identity tools (Okta, Active Directory, LDAP, Azure, SailPoint, CyberArk, Thycotic, etc.).
- Proficiency with Rest APIs
- Scripting skills (Java, PowerShell, Python, Ruby, PERL, bash, etc.)
- Experienced with vLookups and data sorting and filtering
- Diligent attention to detail, processes and quality of outputs
- Ability to quickly prioritize issues/requests and be capable of personally diving deep when required to deliver solutions within an accelerated timeframe
- Natural curiosity and ability to learn new tools quickly
- Works well under pressure and can resolve complex problems
- Works in a collaborative fashion, elevates team results over individual results
- Effective communication skills (both oral and written)
- Bachelor's degree in a related field/discipline
Desired but Not Required Qualifications:
- Building solutions from start to finish including configuration of connections, Identity Profiles, and Roles, Transforms
- Security certification such as CompTIA, Certified Information Systems Security Professional (CISSP), or equivalent preferred
Compensation: Base Pay Range: $80,000-100,000 Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed. Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.