Security Command Center Dispatcher
: Job Details :

POSITION SUMMARY The Security Command Center Dispatcher will monitor video surveillance systems, electronic access control systems and other security and facility alarm systems protecting lives and property as assigned. AVAILABLE OPENINGSPT Shifts RESPONSIBILITIES Use the approved proper radio language and assure proper radio procedures are followedMonitors and operates Close Circuit Television System (CCTV) during assigned tour of dutyReceives all routine and emergency calls for assistanceDispatches Protective Security Officers and appropriate Security Supervisory personnel via radio or telephone to emergency calls for assistance or service on a priority basis in accordance with established rules and proceduresPrepares the computerized operations log ensuring that all information is accurately recorded in the log prior to completion of their assigned tourMonitors motion intrusion and/or panic alarm computer systems and other alarm panels in the Security Command Center Responds to emergency 911 calls by providing emergency dispatching servicesAsk vital questions and provide pre-arrival instructions for first respondersMaintains maps, checklists, and charts, including automated programsOperates and maintains multi-line telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the Security Command Center Prepares and maintains reports and records relating to emergency responsesPerform other duties as assignedRegular, in-person attendance is requiredQUALIFICATIONS 2 years of experience as a dispatcher security/law enforcement/military setting, including: monitoring and directing response to security law enforcement, and life safety communications; operating a variety of communications and security equipment; compiling and preparing reports related to events occurring in the operation of police control center; receiving routine and emergency calls and dispatching police/security/medical personnelMust possess a valid unrestricted automobile driver's licenseMust be a citizen of the United States, possessing a social security card issued by the Social Security AdministrationMust possess a high school diploma or equivalentMust be able to fluently read, write, and speak EnglishMust be capable of passing a company and government background check, medical, drug testMust be 21 years or olderAbility to develop and maintain cooperative and professional relationships with fellow employeesAbility to use logic and reasoning to reach conclusions and approaches to problemsAbility to use judgement and decision-making skills to evaluate situationsAbility to think quicklyAbility work under stressful situationsAbility actively listen and communicate effectively through clear speech and hearing BENEFITS Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace. Medical, Vision & Dental InsurancePaid Time-Off Program & Company Paid Holidays401(k) Retirement PlanInsurance: Basic Life & Supplemental LifeHealth & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityPersonal Development & Learning OpportunitiesOn-the-job Training, Skills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachWORKING CONDITIONS Business work hours are 24/7. Work is typically based in a busy office environment and subject to frequent interruptions. PHYSICAL REQUIREMENTS Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human bodySedentary work involves extended periods of sitting while engaged with a computer terminal or phoneMust have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structuresMust meet all physical and psychological standards as required by the contract