Benefits of Working at Nisqually Red Wind Casino Include :
- FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
- FREE Short-Term Disability, Life and Accident Insurance
- FREE Meal during shift
- FREE gaming license renewals
- FREE uniform dry cleaning services
- $1 per hour shift differential
- Paid Time Off & Paid Holidays
- Floating holidays
- 401(K) Retirement Program (match up to 4%)
- Aflac
- Tuition Reimbursement
- Health & Wellbeing Reimbursements
- Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
- Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
- Flex spending and Dependent care spending
- Career advancement opportunities
- Periodic Team Member contests and giveaways
- Team Member dining and gift shop discounts
POSITION OBJECTIVE: Assist the Security Shift Supervisor with the supervision of a designated Team Members providing training, hiring, and evaluations.Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communitiesOur Vision: Creating incredible experiences.Our Core Values: Integrity, Communication, Diversity, Accountability, Respect, TeamworkJOB SUMMARY: Responsible for assisting with the overall supervision of the Security Department on designated shift. Assist the Security Manager/Shift Supervisor with compliance with Tribal-State Compact and departmental procedures. Assist in the training of Security Officers, Security Dispatchers, & Lead Security Officers, and in promoting the safety of guests and Team Members. Work with Security Manager/Shift Supervisor, Tribal Gaming Agency, and Casino Shift Manager in handling alleged criminal activities, protecting company assets, and handling Team Member/guest incidents.RequirementsQUALIFICATIONSRequired skills and knowledge:
- High school diploma or GED certificate.
- 3 years of experience and/or training in first responder, law enforcement, or security.
- 2 years of security experience in the gaming industry.
- 1 year of supervisory experience.
- Knowledge of security and surveillance systems and safety procedures.
- Ability to obtain First Aid/CPR/AED student and instructor certifications.
- Ability to obtain conflict resolution, defensive tactics, and handcuffing student and instructor certifications.
- Must have a valid driver's license and provide a driver's abstract that must not contain any disqualifying events per the NRWC Safe Driver Policy.
- Basic math skills.
- Intermediate report writing skills.
- Intermediate computer skills.
- Pass NRWC pre-employment testing.
- Ability to work any shift including weekends and holidays.
- Ability to obtain a Class III Gaming License.
Preferred skills and knowledge:
- Casino security experience.
- Casino supervisory experience.
- Bi-lingual.
- Knowledge of Tribal-State compact for Class III Gaming and Appendixes.
- Table games protection knowledge.
PHYSICAL REQUIREMENTS:
- Ability to bend, reach, push, pull, squat and lift up to 75 lbs.
- Ability to sit, stand or continuously move for assigned shift.
- Manual and finger dexterity for operation of personal computer and routine paperwork.
- Ability to frequently to sit; stand; walk; use hands to finger; handle, feel, or grip objects; stretch and/or reach with hands and arms; stoop; kneel; crouch or work in cramped or awkward positions; repetitive motions. Must be able to continuously climb and descend stairs safely.
- Ability to tolerate a noisy, smoke-filled environment; or to be outside for long periods of time and may be exposed to the outside weather.
ESSENTIAL FUNCTIONS OF THE JOB:
- Account for lost and found property in accordance with established department procedures.
- Assists with shift schedules, performance evaluations, reports, time records, documents, and equipment.
- Assume primary supervisory responsibility for designated shift in absence of Security Manager or Shift Supervisor.
- Communicate essential information to Dispatchers and Emergency Personnel while maintaining professional composure and using proper terminology and etiquette.
- Conducts investigations related to lost or missing keys or prox cards.
- Conducts Lead Security Officer/Security Officer/Dispatcher needs analysis to determine training needs; designs and revises training curriculum and methods to improve effectiveness.
- Cooperates with the regulatory agency in the investigation of criminal and civil violations and incidents.
- Creates and maintains training documentation for Lead Security Officer, Security Dispatcher, Security Officer programs.
- Follow established key control procedures without compromising the security of the casino.
- Greet and monitor the activity of all guests, both internal and external while providing superior guest service.
- Identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication and/or drug related activity.
- Identify, assess, and assist sick or injured guests and Team Members prioritizing per triage guidelines, and provide basic first aid care.
- Knowledge of departmental Guest Service Standards.
- Knowledge of the location, operation, and maintenance of emergency equipment that includes first aid kits, AED's fire extinguishers, wheelchairs, etc. Demonstrate proficiency in the use of all emergency equipment.
- Maintains all files related to training and notifies team members in a timely manner to ensure that they attend required trainings.
- Observe and report security incidents, then complete detailed incident and procedural violation reports.
- Oversee shift compliance with procedures for protecting company assets.
- Participate and qualify in various instructor-level training programs such as First Aid/CPR/AED, and training on how to resolve and handle conflict, defensive tactics, handcuffing, etc.
- Participate and qualify in various training programs such as First Aid/CPR/AED, training on how to resolve and handle conflict, handcuffing tactics, etc.
- Participate in the Slot Machine and Table Games drop.
- Patrol casino, safeguard property, assets, and identify and report suspicious activity to include but not limited to threats of theft, violence, intoxication, and/or drug-related activity.
- Promote a safe, friendly environment for guests and Team Members.
- Responsible for adherence to safety requirements and Federal OSHA regulations on their designated shift.
- Responsible for multiple projects and tasks assigned by the Security Manager/Shift Supervisor to support the overall operations of the Security department.
- Supervise other Security Officers and Security Dispatchers on shift in handling problems and incidents, including Lead Security Officers and the field-training program on the shift.
- Working knowledge and skills using the Microsoft Office Suite and technical applications related to physical security.
- Working knowledge of casino rules, policies, activities, and/or promotions in order to assist with guest inquiries.
- Working knowledge of the Casino Emergency Preparedness Action Plan and Incident Command Protocol.
- Perform other duties as assigned.
NATIVE AMERICAN HIRING PREFERENCESalary Description $28.93