Caesars Entertainment Corporation
Location: Joliet,IL, USA
Date: 2024-12-17T23:34:59Z
Job Description:
The Security Dual Rate Supervisor will act in a role of Security Officer or Security Supervisordepending on staffing needs within the department pertaining to both job descriptions. This position isgenerally at least 2 days per week in a supervisory role, and 3 days per week in a Security Officer role.Security Officer Functions:* Provides friendly service to every customer.* Works closely with other departments to achieve property and department goals.* Protects company assets by adhering to Illinois gaming regulations.* Verifies jackpot payouts.* Observes money and chip transfers throughout the property.* Oversees admissions to the gaming area, and ensures every guest is over 21 years of age.* Patrols the property and observes/reports security related issues.* Performs security related duties as outlined in the Harrah's Joliet Casino Internal Control Standards.* Provides Security Dispatch duties when required.Security Supervisor Functions:* Assists Shift Manager in accomplishing departmental goals and objectives.* Coordinates all Security activity on an assigned shift.* Monitors incident reports ensuring accuracy and efficiency. Initiates investigatory process when appropriate.* Appears in Court as needed.* Prepares work schedules and special details pertaining to shift.* Personally responsible for all compliance matters pertaining to Security.* Trains and coordinates staff to ensure compliance on all related policies.* Performs duties as assigned.* Acts as a role model and presents oneself as a credit to Harrah's and encourages others to do the same.* Adheres to all department/company policies and procedures.Requirements:* High school diploma required; college degree preferred.* Previous supervisory experience preferred.* A minimum 18 months of Security experience preferred.* Investigative experience preferred.* Previous basic computer skills including Word and Excel.* Above average verbal and written communication skills required.* Must have strong supervisory and guest service skills.* Flexibility to work all shifts to include overnights, Holidays and weekends.* Must have a valid driver's license.* Ability to work in a smoke filled, noisy and crowded environment.Job Demands:* Lifts up to a maximum of 20 lbs. and may occasionally lift up to 150 lbs.* Must be able to carry objects weighing up to 20 lbs.* Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. Position requires 40% standing, 20% sitting, 40% walking.* Requires some bending, pushing, kneeling, stooping, and reaching overhead.* Requires frequent climbing. Must be able to respond to touch, speech, smell, aural and visual cues.* Must be able to work in a fast-paced environment involving constant public contact.
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