Location: Kissimmee,FL, USA
Security Officer II
Location: AdventHealth Kissimmee- 2450 NORTH ORANGE BLOSSOM TRAIL, Kissimmee, 34744
All the benefits and perks you need for you and your family:
Our promise to you:
Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : Night 6pm-6am
The community youll be caring for: Kissimmee Campus
AdventHealth Kissimmee is a 242-bed community-focused hospital
Conveniently located near Walt Disney World
The team is here is dedicated to bringing mission-focused, faith-based care to residents and visitors of Osceola and Orange Counties
AdventHealth Kissimmee has recently expanded our existing tower by 3-floors and 80-beds, including new ancillary spaces such as Inpatient Rehab, Inpatient Dialysis, Laboratory, and Imaging services.
The role youll contribute:
The Security Officer II performs security service duties through professional and positive interaction with the public, patients, employees and administrators. Responds to a variety of calls; provides assistance in emergency and non-emergency situations. Investigates and documents (both electronically and written) safety hazards, incidents and criminal activities. Patrols designated areas to ensure the protection of the public, patients, employees and property of AdventHealth. Is accountable to the department's chain of command for initiative, judgment and general competence exhibited in the performance of assignments, calls for service, and day-to-day general duties. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Position requires completion and clearance from physiological and physical fitness screenings.
The value youll bring to the team:
Proactively patrols assigned areas and performs all security related tasks, ensuring life safety standards are maintained. Investigates suspicious activity or persons. Investigates and/or reports hazards, unusual or suspicious circumstances to Security Operations Center and keeps Supervisor apprised of unusual activities and events. Responds to events of varying degrees of vulnerability, including high vulnerability such as life-threatening events, natural disasters
Participates in activities not directly related to Security operations as approved by Security Management. These may include transport and release of bodies from the morgue; patient escort; elevator recall checks; monthly fire extinguisher, panic alarm, and intercom checks; and special event setups
Acknowledges and responds appropriately to emergency, non-emergency and alarm calls as assigned. Uses good judgment to safely determine the alarm cause, takes appropriate action and/or provides the proper assistance and direction in both emergency and non-emergency situations
Administers initial first aid as appropriate and to the level of training attained
Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills. Conducts helicopter fire prevention assessment and provides emergency response to helicopter fires. Maintains appropriate communication with Supervisors, fellow Officers and Security Operations Center to report crimes, incidents and safety related irregularities
Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations. Physically manages combative, violent persons without hesitation using techniques taught in the required annual aggression management training
Patrols assigned areas to provide security presence. Unlocks buildings/doors after checking identification and compliance with Hospital policies; properly utilizes and maintains all issued and operated equipment. Observes activity and traffic in assigned area to enforce Hospital rules/regulations; alerts visitors of infractions. Assists individuals on property needing directions or information. Escorts people/property to desired destination when safety of property or individuals is a concern
Monitors vehicle and pedestrian traffic on or in AdventHealth properties. Interviews and investigates individuals involved in suspicious or illegal activities. Detains unauthorized individuals as defined by policy or state law and releases them to the proper authorities
Investigates and documents, through both written and electronic format as required, to report safety hazards, incidents and criminal activities to Security Administration, law enforcement and other appropriate agencies as determined by AdventHealth, department policy, or state law. Conducts annual security assessments (as assigned) of individual hospital properties to determine possible security risks if applicable
Officers are required to use force when appropriate to protect our customers and associates within organization policy
May float to various campuses to provide security support
Performs other duties as assigned
Qualifications
The expertise and experiences youll need to succeed :
KNOWLEDGE AND SKILLS REQUIRED :
Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions. Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials. Ability to actively listen and communicate effectively through clear speech, and hearing
Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others
Computer literacy with ability to use basic hospital/security applications and information management systems required
Good critical thinking skills, and ability to set and quickly reset priorities
Able to work and train in an environment with occurring periods of crisis and stress
Ability to recognize faces
Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees
Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related problems
Ability to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on implementation of change
Exceptional customer service skills and the ability to diplomatically handle stressful situations
Basic computer skills including, but not limited to, Windows, Word and Excel
KNOWLEDGE AND EXPERIENCE PREFERRED:
Knowledge of Access Control and CCTV systems
Understanding of Emergency Management principles
EDUCATION AND EXPERIENCE REQUIRED :
High School Grad or Equiv / 0 years experience
LICENSURE, CERTIFICATION OR REGISTRATION Required:
International Association for Healthcare Security and Safety
Florida Driver's License
LICENSURE, CERTIFICATION OR REGISTRATION:
REQUIRED:
Applicable state driver's license and driving record in accordance with AdventHealth policy
International Association for Healthcare Security and Safety (IAHSS) Basic Training certification or equivalent certification within six months of hire
Meets departmental testing (Mental, Physical, etc.) if applicable to facility
PREFERRED:
Basic Life Support (BLS) certification
Handcuffing, or equitable national certification
Pepper Spray, or equitable national certification
Baton, or equitable national certification
TASER International Conducted Electrical Weapon
Federal Emergency Management Agency (FEMA) training certificates
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Security
Organization: AdventHealth Kissimmee
Schedule: Full-time
Shift: 3 - Night
Req ID: 24043266
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.