Location: Melbourne,FL, USA
POSITION SUMMARY
To be fully engaged in providing security services to ensure the safety and security of associates, patients, and visitors of Health First facilities.
PRIMARY ACCOUNTABILITIES:
* Responsible for internal and external security patrols on foot or in vehicle of facility assigned, including Emergency Department of hospital facility to deter criminal activity and misconduct.
* Responds to all emergencies/disasters which may require the officer to remain on property until the emergency/disaster is terminated. Makes appropriate notifications on campus as directed, coordinates law enforcement, medical and/or fire assistance,
* Proactively watches for irregular or unusual conditions that may create security concerns or safety hazards.
* Is a first responder for emergency codes, alarms, and other emergent situations to escort visitors and contractors, secure ingress and egress, and protect private information.
* Sounds alarms or calls police/fire department in case of fire or presence of unauthorized persons.
* Warns violators of rule infractions such as loitering, smoking, or carrying prohibited articles.
* Monitors entrances and exits and permits authorized persons to enter property.
* Observes departing personnel to protect against theft of company property and ensures authorized removal of property is conducted appropriately.
* Conducts patient escorts, patient watches, and provides safety escorts.
* Assists and/or transports deceased to morgue.
* Completes required shift logs and reports; complies with site post orders and Health First policies and procedures.
* Investigates and prepares reports on accidents, incidents, and suspicious activities.
* Assists associates, patients, and visitors in a courteous and professional manner.
* Works designated alternate hours and performs other responsibilities as needed.
* Maintains required certifications, licensing, weapon qualifications, and training to achieve professional competency as appropriate for the position.
MINIMUM QUALIFICATIONS:
* Must meet at least one of the following education or experience requirements:
* Graduate of Police/Corrections Academy o Associates Degree or above in Criminal Justice.
* Active Military (4-year term of service minimum).
* Law enforcement experience.
* Service in the Elite Military Forces, Military Police, or combat arms.
* At least one year of verifiable security officer experience.
* Licensure:
* State of Florida, Class D Security Officer License and maintain.
* State of Florida, Class G Statewide Firearm License and maintain.
* Current, valid driver's license required. State of Florida driver's license required within 30 days of establishing Florida residency and maintain.
* Clean State of Florida Motor Vehicle Record and maintain.
* Certification:
* Must have American Heart Association Heartsaver CPR AED and maintain certification.
* Knowledge/Skills/Abilities:
* Expected completion of Crisis Prevention Training within first 90 days.
* Physical ability to deal with or subdue mental health patient in crisis.
* Must be willing to carry out tasks that may require entering the hospital morgue and the roof-top helipad.
* Ability to operate radio or telephone equipment and/or console monitors.
* Ability to interact cordially and communicate with the public.
* Display exceptional customer service and communication skills.
* Active listening skills.
* Ability to assess and evaluate situations effectively.
* Ability to identify critical issues quickly and accurately.
* Attention to detail.
PHYSICAL REQUIREMENTS:
* Must be able to climb up to nine (9) flights of stairs.
* Must be able to withstand extreme heat and cold.
* Must be able to listen, speak, walk, stand, bend and stoop for extended periods of time, for entire 8 hour shift.
* Must be able to lift & carry up to 50 pounds.
* Must be able & willing to properly wear Personal Protective mask & gloves for entire 8 hour shift.
* Must be able to respond within 90-seconds of an urgent duress call.