The
SHOW comes alive at MGM Resorts International.Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like
YOU to create unique and show-stopping experiences for our guests.
THE JOB:As a
Security Officer at the
MassMutual Center, you will be responsible for maintaining a uniformed presence at various posts both inside & outside the MassMutual Center. As directed, patrols assigned to ensure all employees, visitors, guests, clients, contractors and business partners are authorized, while providing a safe environment. Personnel shall serve as a visual deterrent, intervene and respond to all levels of security and potential life safety issues. Strictly complies with all established policies and procedures of the MassMutual Center, MGM Springfield and the Massachusetts Convention Center Authority.
STARTING RATE: $16.75THE DAY-TO-DAY:- Maintains an alert, positive, welcoming, and approachable demeanor.
- Performs all duties in a professional, productive manner with the aim of delivering a superior level of customer service to ensure a successful event and experience for the client, visitors, and attendees.
- Responds to questions and requests from visitors, clients, contractors, and business partners by providing appropriate information/directions in a patient, efficient and courteous manner.
- Contribute to an environment centered on the core values of teamwork, integrity and excellence
- As assigned by a public safety manager(s), conducts patrols of MassMutual Center or staffs assigned post.
- Maintains up-to-date knowledge and understanding of each Public Safety post, daily operating procedures, and the facility's emergency operating procedures; executes on those established procedures as required.
- Assists with event security as required or directed by Public Safety Manager(s) and event services department.
- Provides a public safety presence and acts as a visible deterrent to crime and threats of potential violence.
- Responds to emergencies as necessary or as directed, rendering aid and assistance as required and in accordance with established public safety policies and procedures.
- Maintains a high level of situational awareness and diligence to duties. Takes action to immediately correct and / or immediately report suspicious activity and potential threats as required by the Public Safety Department
- Maintains assigned equipment (radios, uniforms, etc.), reporting lost or damaged equipment to the public safety manager(s).
- Reports all incidents, accidents, and / or medical emergencies immediately to the public safety manager(s).
- As directed, responds to alarm activations, including security, fire and intrusion alarms.
- Utilizes facility's video surveillance system, building access control system, and radio communications
THE IDEAL CANDIDATE:- Takes pride in their work.
- Effective communication and interpersonal skills, with the ability to interact with individuals on all levels.
- Ability to work independently and handle confidential information with discretion.
- Ability to evaluate, compile, coordinate, and disseminate information, make sound judgement, and respond accurately and quickly to changing situations.
- Knowledgeable about each public safety post and special event operation.
- Proficient with computers/Microsoft office
- Must have customer service or hospitality experience.
- Must be energetic, well-organized, a team player, and committed to the MassMutual Center and MGM Springfield mission of delivering superior customer service.
- Effectively communicate in English, both oral and written forms
THE PERKS & BENEFITS:- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free parking.
- Company-issued uniform.
Are you ready to
JOIN THE SHOW? Apply today!