Location: Danville,VA, USA
Job Summary:
The Security Shift Manager is responsible for overseeing the daily operations of the Security Department, ensuring the safety and security of all guests, employees, and company assets.
Essential Job Functions:
* Determine manpower requirements and schedule personnel to provide optimal security coverage with minimal labor costs.
* Maintain and update the list of evicted guests.
* Administer training programs for assigned personnel to ensure effective security for gaming and money handling.
* Counsel, guide, and instruct personnel on the proper performance of their duties.
* Handle hiring, training, skill development, performance reviews, and discipline of employees.
* Prepare and coordinate the annual budget, including monitoring facilities and expenses.
* Cooperate with federal, state, and local law enforcement agencies on mutual concerns.
* Perform duties such as interviewing, training, selecting, and adjusting rates of pay and hours of work.
* Direct the work of employees, maintain production, and appraise employees' productivity and efficiency to recommend promotions or other changes.
* Handle employees' grievances and complaints, discipline employees, plan work, ensure safety and security, and monitor or implement legal compliance matters.
Education and/or Experience:
* High school diploma required; College degree preferred.
* Minimum of 5 years of law enforcement and/or casino security experience.
* Minimum of 3 years of supervisory experience.
* Strong leadership, supervisory, and interpersonal skills.
* Strong analytical, oral, and written skills.
* Effective communication skills (written, verbal, and presentation).
* Ability to obtain a Virginia Gaming License from the VA Lottery.
* Valid driver's license with a clean driving record.
Physical, Mental, and Environmental Demands:
* Ability to speak, read, write, and understand English.
* Must tolerate areas containing secondhand smoke.
* Maintain regular, predictable attendance according to schedule.
* Able to walk, work, and stand both inside and outside, occasionally in extreme heat (over 115 degrees) or cold (below 10 degrees).
* Able to physically restrain adults over 200 pounds.
* Respond calmly in crisis and stressful situations.
* Work flexible hours, including evenings, weekends, holidays, and on an as-needed basis.
* Able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces and up and down stairs.
* Lift and carry up to 60 pounds.
* Push or pull up to 150 pounds.
* Respond to visual and aural cues.
* See and remember specific details of incidents and persons.
* Make rational decisions when handling guests and employees.
* Tolerate areas containing secondary smoke.
* Bend, twist, turn, squat, and rotate body.
* Occasionally lift above the head.
* Run on level surfaces and up and down stairs.
* Operate in mentally and physically stressful situations.
* Work independently.