Security System Technician
: Job Details :

Summary:Under limited supervision, maintains, diagnoses and repairs alarm, video surveillance and building access control systems. Minimum Qualifications:High school diploma or equivalent is required. A minimum of two (2) years full-time experience as a security systems technician is required. This includes experience with the installation, configuration, diagnosis and repair of at least two of the desired disciplines: fire and security alarms, IP video surveillance systems and building access control systems. Must have a solid working knowledge of computer systems including Microsoft Windows operating systems, IP networking, application installation, troubleshooting and the utilization of Microsoft Office applications. Must have a valid Arizona driver's license and be able to meet the Community's insurance carrier requirements. Must successfully complete a background check.CompTIA A+ certification is preferred.Examples of Duties:•Responsible for the maintenance of security and fire alarm systems, including the cleaning, adjusting, adding, testing and replacing of all alarm-associated equipment.•Responsible for the maintenance of video surveillance systems, including the cleaning, adjusting, adding, testing and replacing of all security cameras and associated equipment.•Responsible for the maintenance of building access control systems, including the cleaning, adjusting, adding, testing and replacing of all access control-associated equipment.•Works with manufacturers, vendors, contractors, and other third-party entities to support the Community's security systems.•Responsible for the condition of all Community-provided transportation, tools and equipment.•Attends meetings, training sessions, and/or reads relevant material and manuals to keep current on new developments in security system practices, hardware and software.•Provides software installation, configuration, one-on-one training and assistance to computer users for security systems-related software applications as needed.•Maintains the accuracy of all security-related documentation.•Performs all work duties and activities in accordance with Information Systems procedures, safety practices and Community policies.•Communicates and coordinates well with others to maximize the effectiveness and efficiency of interdepartmental operations.•Performs other work-related duties as assigned. Other Requirements:•Skill in and knowledge of security equipment, principles and practices.•Ability to maintain and configure Lenel building access control system components.•Ability to maintain and configure IP video surveillance systems and all associated equipment.•Ability to maintain and configure a variety of fire and security alarm systems.•Knowledge of Windows operating systems, utilities and commands.•Knowledge of IP data network configuration, troubleshooting principles and techniques.•Ability to instruct, train and/or coach less-experienced technicians and other employees.•Ability to assist with a variety of Information Technology projects.•Ability to communicate technical issues clearly, both verbally and in writing.•Skill in using productivity applications including electronic mail, calendars and spreadsheets.•Ability to create and maintain accurate records of security-related equipment configurations.•Ability to establish and maintain effective working relationships with staff, co-workers, supervisors, contractors, vendors, and elected leaders.•Must possess and exercise good customer service skills.•Skill in maintaining a professional demeanor during stressful situations.•Skill in understanding and following oral and/or written policies, procedures and instructions.•Ability to make sound and reasonable decisions in accordance with established departmental and Community policies and procedures.•Ability to promptly and accurately perform a wide variety of time-sensitive duties and responsibilities.•Must possess the ability to work safely on ladders and to lift & carry objects weighing up to 50 lbs.•Must demonstrate attention to detail and integrity in the performance of all assigned tasks. Classification Status:This is a Non-Exempt position.Disclaimer:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Statement of Understanding:I have read and understand this job description. This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.