SEH-MEDICAL RECEPTIONIST
: Job Details :

Description:Positions Location: Charlotte, MIJob DescriptionGeneral Purpose of Job:Greets and registers patients. Performs a variety of clerical tasks in support of assigned department including, but not limited to, answering phones, assembling patient charts, data entering physician orders,copying documents, and processing departmental mail.Essential Duties:* Assists individuals, in person and over the phone, providing information and assistance and/or scheduling appointments; notifies appropriate personnel of emergency/urgent situations.* Greets and registers patients. Duties include, but are not limited to, obtaining and verifying patient's demographic/medical/ insurance information, obtaining insurance authorization and/or referral authorization, collecting co-pays/payments for services rendering and data entering patient information into the computer system.* Reviews documentation completed by patients to assure accuracy and completeness of information; contacts others as necessary to confirm data or resolve errors.* Checks patients out following completion of the appointment. Duties include, but are not limited to, collecting payments/co-pays, scheduling follow-up appointments and tests as necessary. Completes all paperwork /form as required.* Distributes patient documents and records within EMR or paper copies as directed.* Date stamps, sorts and distributes, via scanning in to EMR or paper copies, incoming departmental mail.* Ensures that appointment reminder calls have gone out electronically. Contacts patients as necessary to confirm appointment.* Reconciles payments with receipts and EMR report. In Specialty Clinics may complete physician vouchers, and forwards voucher and receipts to appropriate personnel, as required.* Orders supplies as needed.* Assembles and mails packets for new patients.* Assists in maintaining orderly appearance of the office area.* Gathers data for monthly statistical reporting.* Supports and serves as a role model for our mission, vision, values, and customer service initiatives. Adheres to the organization's policies & procedures, and compliance guidelines.* Performs other duties as assigned.Job RequirementsGeneral Requirements • None Work Experience • Medical receptionist experience preferred Education • High school diploma or GED Specialized Knowledge and Skills • Knowledge and understanding of the outpatient registration function • Knowledge of medical terminology is desirable • Typing and computer skills necessary for the creation and compilation of various departmental records and documents • Interpersonal skills necessary to provide courteous and accurate information, on the phone and in person, to Hospital personnel, physicians, patients, families, and insurance company representatives • Organizational skills to prioritize work flow and maintain patient records and files • Mental ability to work on tasks requiring accuracy and attention to detail, adapt and respond to multiple priorities and demands, deal with the concerns of patients and their families • Physical ability to properly operate required office equipment and occasionally assist transport wheelchair bound patients to a room • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the jobUniversity of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Location: Sparrow Eaton HospitalActivation Date: Tuesday, November 19, 2024Expiration Date: Saturday, February 1, 2025Apply Here