Location: Syracuse,NY, USA
This position provides technical support to the University Senate and the Office of the Registrar with dual reporting to the Manager of University Senate Affairs and the Assistant Registrar for Academic Scheduling. The Senate Operations Coordinator provides technical support to the University Senate Affairs manager and Senate Committee on Curriculum & Instruction regarding curriculum-related rules and regulations during curriculum review and processing; conducts research and provides resolutions to issues regarding curriculum, course/class scheduling, and course setup inquiries from administrators, faculty, staff, and students.
Technical support to the Office of the Registrar includes the creation, updating, and review of new and revised courses in the SIS systems; program and general catalog updates in the University's online course catalog system, as well as review of the course catalog annual pdf publications. The position also provides course/class scheduling, as well as support for scheduling and grading issues and inquiries.
This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience
* Bachelor's degree is required for this position or a comparable combination of education and three plus years of experience.
Skills and Knowledge
* Knowledge of PeopleSoft Tools a must; knowledge of Data Insights a plus.
Responsibilities
* Process day, time, room (DTR) requests for ten schools/colleges,
* Schedule final exams for all schools and colleges,
* Assist in Course/Class Scheduling training sessions,
* Mitigate and investigate enrollment errors,
* Respond to grading inquiries and errors,
* Work with Campus Planning, Design, and Construction (CPDC) to update classrooms and resources,
* Move classes and events during emergency situations,
* Work with Associate Provost for Academic Programs and University Registrar on exception requests for class scheduling,
* Respond to Orange Tracker Tickets regarding course/class setup and Enrollment Restrictive Group inquiries,
* Utilize Data Insights (Tableau) for course/class setup, provide information to academic coordinators,
* Meet weekly with Functional Business Analysts, Assistant and Associate Registrars, and University Registrar for 25Live Pro technology updates and review,
* Schedule Academic Events, assign classes, and run reporting in 25Live Pro as needed.
* Review new, revised, or inactivated courses in the PeopleSoft system, as well as the online catalog system and make systematic updates where applicable.
* Review and process all Academic Rules, Other Programs and General Information updates for the Syracuse University's course catalogs annually.
* Review Syracuse Course Catalog PDF, including content and formatting according to currently approved curriculum and prescribed guidelines of the annual University catalog PDF to meet Syracuse University standards.
* Provide technical support and system information to the Senate Committee on Curriculum & Instruction regarding PeopleSoft course data and course/class setup,
* Research and resolve issues involving course data and/or course/class setup within the PeopleSoft system,
* Act as point of contact resource for school/college administrator inquiries regarding course/class set up and general curriculum rules and procedures,
* Provide course curriculum system training as needed,
* Assist with preparation of University Senate records, reports, and online resources as needed.
* Act as back up to the Manager, University Senate Affairs, and the Assistant Registrar for Academic Scheduling in their absences.
* Act as point of contact for all associated duties regarding curriculum, the University Senate, and course class scheduling during instances when the Manager for University Senate Affairs or the Assistant Registrar for Academic Scheduling are unavailable.
* Other duties as assigned
Physical Requirements
* Tools/Equipment
* Application Instructions
In addition to completing an online application, please attach a resume and cover letter.