Senior Analyst, Customer Energy Management NY
: Job Details :

Senior Analyst, Customer Energy Management NY

Location: Brooklyn, NY, US, 11217; Melville, NY, US, 11747; Hicksville, NY, US, 11801; Syracuse, NY, US, 13202; Albany, NY, US, 12204

Division: Customer Business Development

Job Function: Customer Experience and Marketing

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, we are reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow.

Job Purpose

National Grid is hiring a Senior Analyst, Customer Energy Management for our New York Customer Energy Management (CEM) department in Syracuse, Albany, Long Island or Brooklyn, NY. This role will report to the Manager of the Residential, or Commercial & Industrial, Category Team in the CEM NY organization. This is a hybrid role that may be required to work in a National Grid office for multiple days each week.

Under CEM NY, the Market Rate product owner team supports all customer segments and portfolios within New York, ranging from residential, multifamily, and small and large commercial customers. We live in the Customer Organization at National Grid and are responsible for representing the customer's perspective in the work we deliver.

The Senior Analyst will primarily focus on adding value to the company's energy efficiency and demand response portfolios across all customer segments in the New York jurisdictions. The successful candidate's experience with energy efficiency, demand response, weatherization, and heat pump programs will inform the work scope of this position.

Key Accountabilities (including but not limited to):

• Program and portfolio strategy and management: Provide support to the Customer Energy Management team as product owner focused on following the product life cycle for programs, products, and offerings designed to achieve energy efficiency targets, demand management and climate change objectives throughout the company.
• Regulatory support: Lead development and implementation of relevant regulatory policy and strategy in consultation with CEM NY, Legal, Regulatory Affairs and Corporate Affairs, and other National Grid teams.
• Track, analyze, and report program data to drive results: Work with NY EE Program Managers and other partner teams to track, analyze, and report data on program performance (e.g., savings, spend, etc.) to inform program enhancements and optimizations.
• Stakeholder collaboration and management: Lead communication and collaboration with internal business partners and stakeholders to provide input on program plans and develop processes for delivery of approved plans.

Qualifications

• Bachelor's degree in a business, social science, or engineering related area and 5+ years of related experience, or equivalent work experience. Advanced degree/credits are preferred.
• 5+ years of energy efficiency, equipment design, or energy industry related analytical and/or regulatory work.
• Knowledge of the electric and gas industry, heat pump technology, energy management systems, electric demand response, and/or energy efficiency program planning.
• Regulatory experience, including managing regulatory processes or contributing to regulatory filings.
• Strong oral and written communications skills.

Capability Requirements

• Able to lead by influence and work effectively with teams in a matrixed environment.
• Strong problem-solving capabilities.

More Information

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Downstate NY: $112,000 - $132,000 a year

Upstate NY: $94,000 - $110,000 a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.

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