Location: Sandy Springs,GA, USA
Job Title: Senior AV Support Technician
Job Location: Sandy Springs, GA
Duration: Full-time, 6 month contract-to-hire
Pay Rate: $40-45/hr. (or higher/negotiable based on experience)
Summary:
The Sr. AV Maintenance Engineer will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premise support with the end goals of delivering a world-class Customer Service experience.
Responsibilities:
• Setup/breakdown of conference spaces to meet the customers event needs
• Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components
• Field installation of control programs (AMX/Crestron/Firmware) – upload and download capability
• Deliver field service support of control programs (AMX/Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability
• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support
• Provide field service support of networked devices
• Understand and adhere to local safety standards for all site duties
• Provide job site documentation and end user training and as needed
• Setup and troubleshoot various audio/video/presentation systems
Qualifications:
• Minimum of 5-7 years of audiovisual integration experience
• Additional Manufacturer trainings/certification preferred:
• Crestron Programming experience
• Professional Installation experience
• Extron AV Associate
• Extron Authorized Programmer
• InfoComm Quick Start to the AV Industry
• InfoComm CTS/CTS-I/CTS-D Certification
• Network Certification (Cisco CCNA/Netgear/AVB)
• DSP Certification (BiAmp/QSC/Extron)
• UCC Training