Location: Lowell,MA, USA
We are Hiring!
Senior Cash Management Advisor - Lowell, MA
Enterprise Bank is a growing and successful commercial bank where your talents will be recognized. Consistently being recognized both nationally and locally as a Top Place to Work , Enterprise Bank team members are as important to us as our core values. Join our dynamic team and experience a unique workplace culture where success is shared, and diversity is celebrated.
What You'll Do: The Senior Cash Management Advisor is responsible for the sale and business development of the Bank's commercial deposit and cash management product offerings to credit and non-credit clients. This individual develops and helps to maintain relationships with the Bank's Centers of Influence (COIs), identifies and structures cash management solutions, and closes sales. The Senior Cash Management Advisor partners with Branch Management, Product Management, Marketing, Commercial Lending, eBanking & Payment Services, Deposit Services, Cash Management Operations, and other departments to leverage marketing efforts, achieve new revenue and deposit goals, and contribute to expanding and retaining the Bank's overall client portfolio.
Sales and Business Development
* Develops relationships with current and prospective commercial clients through sales and business development activities, including prospecting and lead qualification by utilizing a network of internal and external contacts.
* Focuses business development efforts and prioritizes calling efforts on prospects based on fee/revenue generation opportunities, including following up on leads, reviewing and analyzing client business needs, and recommending product solutions.
* Advises and recommends solutions to current and prospective clients acting as a subject matter expert in cash management products.
* Leads efforts to respond to Requests for Proposals (RFPs) for new business opportunities.
* Prepares sales presentations, serves as an advisor, and makes recommendations based on analyses to satisfy a range of current client and prospect business needs.
* Creates pricing pro forma statements for current and prospective clients. Ensures pricing integrity during post-implementation and through periodic reviews. Leads and participates in exception pricing or waiver approval processes on behalf clients in Advisor's portfolio.
* Initiates and leads account reviews regularly to ensure clients are satisfied with and fully understand their cash management solutions and presents new product solutions.
* Represents, promotes, and markets the Bank's cash management solutions by attending community and professional networking events, as well as representing the Bank at industry conferences and fully engaging with attendees.
* Acts as a resource, both internally and externally, and supports COI educational initiatives.
* Maintains and regularly contributes content to the Cash Management Resources and Product pages on the Bank's intranet site (eSource).
* Identifies areas to improve organizational efficiencies, increase revenues and minimize costs.
* Leads all aspects of complex product implementations for both existing and new clients.
Relationship Management
* Collaborates with Branch Relationship Managers and Commercial Lenders to acquire, expand, and retain the client portfolio by qualifying referrals, joint calling, effective communications, and by providing outstanding service.
* Continuously seeks to understand the client's business, including growth strategies and related market conditions, to successfully assess and recommend solutions to meet/exceed requirements.
* As business and portfolio growth goals are achieved for cash management solutions, may assume primary relationship management responsibilities for specific clients.
* Determines appropriate dollar levels of commercial clients' ACH or wire transfer limits. Works with clients on products' over limits and seeks management approval and appropriate documentation.
* Educates/coaches team members, clients, and prospects relative to fraud prevention best practices.
* Identifies potential risks associated with clients' or prospects' usage of Bank's cash management products and shares information with management.
Sales, Implementation and Client Support
* Monitors and identifies opportunities to improve product or service quality and leads coordination efforts to diagnose and resolve related issues.
* Maintains and updates performance against business development metrics to ensure effective calling efforts.
* Ensures ongoing account set-up, pricing, maintenance, record-keeping, and reporting utilizing the CRM system. Maintains compliance with bank policies and related regulatory requirements.
* Negotiates product pricing with clients and monitors pricing agreements for implementation and accuracy.
* Supports internal initiatives related to product enhancements, conversions, and process improvements.
* As needed, installs and trains clients on the utilization of the Express Deposit, Wire and ACH Origination services and Business Online Banking applications.
Leadership
* Acts as one of the Bank's primary cash management specialists by keeping abreast of trends through participation in educational opportunities/information gathering and initiating communication updates and recommendations to bank team members/officers.
* Delivers on-going bank training/education initiatives (bank-wide, product, and branch training) including creating materials and delivering programs.
* Recommends product enhancements, new product capabilities, and participates in evaluation, development, and implementation of new products.
* As needed, guides colleagues, LDPs during their rotations including sharing knowledge and experience with respect to sales leadership, inviting them to networking, departmental shadowing events and client/prospect calling activities.
* Leads business development initiatives in new or expanded markets.
This position is Hybrid or Onsite. Candidates from MA, NH, and ME only.
Requirements:
* Bachelor's degree in Finance or a related business discipline; advanced degree preferred; and
* Eight or more years of related experience in banking, cash management consultative sales experience; or
* Equivalent combination of education and experience.
* Certified Treasury Professional (CTP) certification preferred; other related professional certification(s) preferred.
* Project management, contract review and negotiation experience desirable.
If you don't meet all the requirements, apply anyway! Our recruiting team considers your entire professional journey. Enterprise team members are made up of more than just their previous titles.
Our DEIB Value Statement: At Enterprise Bank, people and relationships come first. We encourage and foster a culture of diversity, equity, inclusion, and belonging where everyone feels valued and respected. We are committed to a caring workplace that recognizes the importance of making a meaningful, positive difference in the lives of our team members, customers, and communities. Please click here to view our Inclusion website for more information and to learn more of our story and Core Values.
Benefits: We encourage every team member at Enterprise to lead a healthy and balanced life. We offer generous paid time-off programs, exceptional Tuition Assistance, College Loan Repayment, Wellness programs, Employee Resource Groups, opportunities to assist in your community as well as health, dental and life insurance coverage and a generous 401(k) match.
Enterprise Bank is an equal opportunity employer and makes employment without regard to race, color, religion, gender, sexual orientation, age, national origin, ancestry, genetic information, gender identity, disability, marital status, active or veteran military status, retaliation or any other protected status. EOE M/F/Disabled/Vet.