Senior Catering Operations Manager - Fenway Park
: Job Details :

Title: Senior Catering Operations Manager - Fenway Park

Requisition #: 515875

Location: Boston, MA, US, 02215

Job Description

The Senior Catering Services Manager is a key leadership role that is responsible for leading the catering operations at a large account or coordinating multiple catering outlets at a single account. The Senior Catering Services Manager is responsible for planning and the execution of catering orders and special events. Additionally, this position will lead all aspects of and advise the catering team to implement all events in line with customer expectations.

Job Responsibilities

Develop and complete catering solutions to meet customers' needs

Develop and maintain effective client and customer rapport

Deliver consistent quality in planning and carrying out events

Facilitate the delivery of prepared food built from banquet event orders

Assist clients in planning special events and providing creative solutions to clients' needs

Train and direct catering employees to ensure catering and events standards are followed ensuring quality in final presentation

Provide completed Banquet Event Orders to team and handle quality assurance with all requests

Responsible for delivering sales, food, and labor targets and maintaining department budgets

Responsible for execution of catering events of varied size and scope including staffing and management

Ensure accurate reporting of all catering related revenue, expenses, and receivables

Recruit, train, schedule, and lead Catering team

Ensure compliance with all food, occupational and environmental safety policies

Qualifications

• Requires at least 3 years of experience
• Requires at least 1-3 years of experience in a management role
• Previous experience in events and catering required
• Requires a bachelor's degree or equivalent experience
• Available to work event-based hours
• Must have excellent communications skills
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods of time

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