Requisition No: 840927 Agency: Department of HealthWorking Title: SENIOR CLERK - 64036776 Pay Plan: Career ServicePosition Number: 64036776 Salary: $40,491.36 Annually Posting Closing Date: 12/10/2024
Total Compensation Estimator ToolFLORIDA DEPARTMENT OF HEALTH BROWARD COUNTYSENIOR CLERK - 64036776HEALTHY START - COMMUNITY HEALTHINTERNAL AGENCY OPPORTUNITYApplicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application.When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.
DUTIES & RESPONSIBILITIESThis is a clerical position that provides general clerical support to the Healthy Start Screening Program and Maternal/Child Health Nursing Program and is responsible for data collection, analysis, and submitting reports for the program. Duties and responsibilities include varied complex clerical skills and sound judgment. Work is performed under the general supervision of the Office Operations Manager I.Organize data analysis for Healthy Start program. Enter data into the Florida Department of Health in Broward County database system in the Health Management System (HMS), Healthy Start module, and the Well Family System (WFS). Maintain an effective tracking system of all Healthy Start screens processed daily. Update data from screens into HMS, Healthy Start module, and WFS. Scan documents as attachments and enter them into database systems.Receives and screens incoming calls, takes messages and responds to public and provider inquires. Opens mail and routes appropriately. Maintains an accurate and up-to-date record of work performed weekly. Collect data from medical providers and Healthy Start Screens and prepare monthly reports and statistical summaries of Healthy Start screens processed. Sources of information include clinics, private providers, and hospitals.Checks FMMIS (Florida Medicaid Management Information System) to complete Medicaid numbers list from HS Coalition monthly. Enter Medicaid into WFS to update client's information to match HMS entry and to avoid duplications of client entry. Run reports to keep WFS Medicaid database up-to-date monthly. Compile weekly and monthly reports, procedures, and other documents as needed. Perform routine clerical duties in support of the Healthy Start program.Conducts monthly analysis of Healthy Start screens processed for the previous months, report any discrepancies. Review all Healthy Start screens from the previous months. Print lists from HMS of Healthy Start screens processed for the previous months. Verify that all the screens on the list are in the file for the correct month, names are correct, and they are filed in the proper file. Report any missing Healthy Start screens to Office Operations Manager.Keeps track of all inventory and supplies needed for the general program. Answers telephone calls/transfer calls about the program. Protects the security of screens and ensures that confidentiality is maintained. Ensures client's medical record/EHR is completed following policy and procedures. Utilizes approved forms/screens. Identify screens without insurance to refer them to KidCare for assistance. Identify screens with specific risks to refer to the appropriate program for further services. Makes copies of these particular screens and places them in the appropriate folders for processing. Closed out files in HMS for no further services needed clients.Participates if workgroups and meetings and attends/completes required trainings. Reviews/responds to email daily and completes on time all administrative requirements such as EARs, timesheets, reports, etc. Assist with the training of new employees and monitor the work of other clerical staff within the program.Provides training to program staff as needed with regard to tracking referrals and managing the Healthy Start Case Management System. Participate on statewide conference calls as required.Performs other related duties as assigned. Organizes and maintains client's records and files by agency policy. Maintain calendar of meetings, reports, and other commitments as assigned. Perform primary duties of other clerical staff in their absence and other related administrative duties as required.
KNOWLEDGE, SKILLS & ABILITIES - Skill in the use of Microsoft Office Suite based computer software, HMS, Well Family System, and FMMIS.
- Ability to review data for accuracy and completeness.
- Ability to establish and maintain effective working relationships with others.
- Ability to understand and apply applicable rules, regulations policies, and procedures.
MINIMUM QUALIFICATIONS Willing to work before, during and/or beyond normal work hours or days in the event of an emergency. Current employee of the Florida Department of Health. Valid driver's license with no major infractions.PREFERED QUALIFICATIONS Experience working with the Florida Medicaid Management Information System (FMMIS). At least six (6) months working experience with Health Management System (HMS). At least six (6) months working experience in Maternal and Child Health. At least six (6) months working experience with Microsoft Suite (i.e. Word, Excel, PowerPoint, Outlook, etc.). At least 6 months of experience with Well Family System (WFS).Florida Department of Health Mission, Vision, and Values: Mission:To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.Vision:To be the Healthiest State in the Nation.Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:Broward CountyThe Benefits of Working for the State of Florida:Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal Holiday each year;
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
- Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
- Flexible Spending Accounts;
- Tuition waivers;
- And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised:Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: