Senior Clerk Collector
: Job Details :

Overview The Senior Clerk Collector will be responsible for delivering customer service by processing payments for various city departments, including but not limited to UBO, Miscellaneous Accounts Receivable, Petty Cash, Mortgage, Federal Grants, Parks & Recreation, Engineering, Legal, City Secretary, Senior Community Departments, and Development Services which is conducted at the Frost Bank Building. This role is crucial in supporting city departments by accepting and posting payments, as well as answering basic account inquiries, including account status updates. The working location may be either City Hall or Development Services. Responsibilities • Process payments to customer's accounts and for City departments • Accurately enter payments received by mail to the customer's account • Research the database to determine the appropriate account to apply payment to when the customer does not provide the account number • Verify that payment is appropriately applied • Contact the customer if sufficient information is not provided • Properly apply payments that come through Frost Bank Lockbox Resolution, research payments if account information is not provided, call the customer if the information does not match the system, and ensure payments are posted to the account on a timely basis • If the account information for the payment is not found, the payment will be posted to suspense and recorded on the LT spreadsheet for further research • Accurately apply payments to the correct general ledger code for all City departments, verify that all required paperwork is attached to the deposit form, and ensure checks and currency total to the correct amount • Ensure the copies of each deposit are validated and distributed to the proper department after processing • Help customers complete paperwork to be set up on automatic bank draft, ensure customer account is drafted on their due date, and verify the correct bank information is on the form; If the customer decides to stop their bank draft, verify the authorization letter is submitted, and the bank draft information is removed • Accurately process a reimbursement for City departments. Ensure that department signatures are included on Petty Cash forms and proper receipts are attached to the paperwork submitted • Count all currency, and credit cards and record on balancing sheet. Total receipts for all transactions processed. Compare the two totals and determine if they balance. Compare the cash box to the edit listing. Prepare deposit • The Remittance Processing Supervisor or Assistant Remittance Processing Supervisor will verify the deposit, balance sheet and cash box. Distribute paperwork to the correct departments so that they can review and file appropriately • May be asked to perform other duties as assigned Position Type and Typical Hours of Work • Non exempt - Full-Time • Non rotating 40-hour work week, Monday - Friday, 8:00 am - 5:00 pm; must be available to work additional hours as needed • In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change. Minimum Qualifications • High School/ GED • Minimum of two (2) years' experience in a retail business, financial institution, or other entity with large volume of cash transactions required • Heavy cash handling experience Preferred • Banking experience Licenses and Certifications Required • A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire • Proof of Automobile Liability Insurance Employment Testing Employment is contingent on passing any post-offer pre-employment screening as listed below: • Criminal Background Check: Yes • Motor Vehicle Record Check: Yes • Drug Screening: Yes • Physical Exam: Yes Basis of Rating A recruitment consultant will evaluate all applications against the posted qualifications. The city may also conduct additional skill assessment tests, in addition to the panel interview. Supplemental Information • Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi. The City of Corpus is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.