If you are looking for a great place to work, and reach your potential, look to Peoples Security Bank & Trust. We continue to grow and are always looking for the right people to join our team. #TeamPSBT Our Senior Community Banking Managers actively seek opportunities to expand relationships focusing on the financial needs of all areas of the community while promoting the PSBT brand. They Mentor, develop and coach staff to deliver PSBT mission and values - exceeding customer expectations; effectively counsel clients, providing needs-based financial solutions and are capable of supporting clients in-person or virtually. Essential Duties:
- Maintains expert knowledge of Bank's consumer deposit and loan product offerings and is well-versed in business deposit and cash management services.
- Effectively engages and advises customers in person and/or virtually in order to attract, retain, and grow relationships.
- Assists clients with deposit accounts and ancillary service selections in line with their needs, opening them in a timely manner. Independently handles complex business account openings with ease.
- Proactively identifies and is able to source, process, and close consumer loans and residential portfolio mortgages.
- Collaborates with internal partners to connect customers to experts who can help them with specialized financial services including Wealth Management, Cash Management, and Merchant Processing.
- Leads, coaches, develops, and provides additional training to staff in customer relationship development and support.
- Professionally represents the bank in the community, including volunteering and/or serving on non-profit boards and committees. Actively engages with the public at events to promote financial literacy and the bank's products and services.
- Routinely performs networking and outbound sales calling to drive retail business opportunities to the branch and region.
- Implements strategies to achieve goals developed for the office and region as part of the Retail Banking Division's annual operating plan.
- Provides branch oversight in conjunction with Assistant Branch Manager in practice of procedures and policies. Keeps up-to-date on changing banking regulations to ensure staff compliance.
- Capable of assisting with operational duties of the branch, including processing transactional activities as needed.
- Quickly and independently resolves customer and staff issues with diplomacy.
- May be required to manage more than one branch.
Benefits Offered to Peoples Security Bank Employees
- Medical Plans
- Dental Plan
- Vision Plan
- Life Insurance
- Disability Insurance
- 401(K) Plan
- ESOP Plan
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Banking Classes
- College Tuition Reimbursement
- Internal Advancement Opportunities
Company Overview Established in 1905, Peoples Security Bank & Trust Company is headquartered in Scranton, Pennsylvania, and is one of the largest community banks in Eastern Pennsylvania, with a footprint stretching from Binghamton, New York down through the Endless Mountains into the Greater Scranton Area, the Poconos, Lehigh Valley, Greater Delaware Valley, Greater Pittsburgh Region in Pennsylvania to Piscataway, New Jersey. Peoples Security Bank & Trust is more than a financial institution in the communities we serve; we are a part of them as well. We are always looking at the needs of our customers and how we can exceed their expectations as we continue to make enhancements while maintaining our hometown values. No matter what you do or where you go, Peoples Security Bank will be here to assist you with your financial needs. Peoples Security Bank and Trust Company is an Equal Opportunity Employer Requirements Education/Training: Associate's or Bachelor's degree generally required. Skill(s): Must demonstrate strong communication skills across various channels (face-to-face, email, video conference, text/chat, social media); excellent interpersonal relationship building skills; strong problem solving skills; able to lead, coach and motivate others; superb networking skills; established in-market referral sources preferred; possess a comprehensive knowledge of branch operations and administration; be well-versed in consumer and business financial products and services; expert consumer lending skills; residential mortgage experience preferred; adept in use of various types of technology and software. Bi-lingual language is a plus.Experience: A minimum of 5-7 or more years' experience in a related position normally required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer.