Location: San Francisco,CA, USA
HoneyBook is the leading clientflow management platform that makes it easy for independent business owners to sell and deliver their services online. Offering powerful tools for communication, contracts, invoicing, payments, and more, the platform puts independent professionals in control of their process and client experience. HoneyBook is trusted by over 100,000 service-based businesses in the United States and Canada that have booked more than $12 billion in business on the platform.
Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.
About the Role:
HoneyBook's goal is to make small business owners more successful by simplifying the mundane business management tasks that get in the way of their creative work. Our members don't have much time to learn new software, and we leverage education to ensure our platform is easy to master. This is where you come into play. Your role as a Sr. Help Center Strategist is to create the content that empowers our members to work with ease. The content you create will live in the HoneyBook Help Center and Education Hub. From writing fresh content to managing existing articles, your work will help shape how we get our members up to speed so that they can spend more time doing the work they love.
This role will require you to be in our San Francisco office 2-3 days a week (the current expectation is Wednesday & Thursday).
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The good stuff:
Our core values:
The opportunity at HoneyBook is huge. Our primary customers today are creative businesses that generate $150B in revenue per year in the US. Founded in 2013, HoneyBook is based in San Francisco and Tel Aviv, has raised $498M, and is funded by Tiger Global Management, Norwest Venture Partners, Aleph, Hillsven Capital, OurCrowd, Durable Capital Partners LP, Vintage Investment Partners, Battery Ventures, Citi Ventures, Zeev Ventures, and 01 Advisors.
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